Reputation San Ramon reviews

3.4

74% would recommend to a friend

(4 total reviews)
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Joe Burton

74% approve of CEO

5% positive business outlook

Reviews by job title

4 reviews
4.0
Jun 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Seasoned product-led CEO, with a good track record of turn-arounds. Innovative and experienced CTO.

Cons

GTM talent is weak; lacks enterprise SaaS experience Churn and customer retention Constant RIFs disrupt morale

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Reputation Response
11mo
Thank you for sharing your perspective. We’re glad to hear you valued the leadership of our CEO and CTO, both of whom have brought deep experience which have contributed to building a strong foundation for growth. We also appreciate your concerns about go-to-market execution and customer retention and agree that having the right talent and strategy in place is critical, especially in an evolving enterprise SaaS environment. We’re actively focused on strengthening our GTM approach and ensuring customer success is at the core of how we operate, in fact, we just wrapped up an incredible week at our GTM Rally in Scottsdale, AZ. Organizational changes that impact morale are never easy, and we continue to prioritize transparency and care in how we support our teams through change. Thank you again for your contributions, we appreciate your feedback and wish you continued success in your next role.
4.0
Nov 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Exceptional colleagues who genuinely care about their product and customers

Cons

Shifting market conditions resulting in challenging economic headwinds

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Reputation Response
1y
Thank you for sharing your thoughts and for recognizing the exceptional team and their dedication to both our product and customers. We're incredibly proud of the talented and committed individuals who contribute to (and have contributed to) the organization, and it's great to hear that this left a positive impression on you. We understand that shifting market conditions and economic challenges can create difficulties, and we’re continually working to adapt and position ourselves for long-term success while supporting our employees through these changes. Your contributions were greatly valued, and we appreciate your perspective. We wish you all the best in your future endeavors and hope you continue to thrive.
2.0
Oct 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote work opportunities. Hybrid schedule with two days in office.

Cons

Lack of direction, product innovation and platform stability. Communication issues throughout the organization.

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Reputation Response
1y
Thank you for taking the time to share your feedback. We appreciate your recognition of the remote work opportunities and hybrid schedule, as flexibility is something we prioritize to support our employees’ work-life balance. We regret that you experienced issues with direction, product innovation, and platform stability. These are critical areas, and we are always focused on enhancing our products and internal processes. Communication is also something we take seriously--we've been working to create more cohesive communication across the organization through a variety of ways including consistent global all hands meetings, office hours with Joe, and increased transparency. Your feedback is valuable and helps us in our ongoing efforts to make positive changes. We appreciate the time you spent with us and wish you the best in your future endeavors.
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