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Restaurant Technologies

Engaged Employer

Restaurant Technologies reviews

3.4

55% would recommend to a friend

(227 total reviews)

Jeffrey R. Kiesel

67% approve of CEO

52% positive business outlook

Restaurant Technologies has an employee rating of 3.4 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Restaurant Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

227 reviews
2.0
May 31, 2016

No Vision, No Plan, Lackluster Results

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Small to Mid-Size company with the potential to grow and flourish.....

Cons

Senior leadership, all the way to the very top, does not have a clear vision nor an actionable overarching plan for how to make that happen. In the absence of those two key components, what they do have is a heavily entrenched “go faster” mentality. Most recently this has manifested itself in an ongoing series of initiatives called sprints. The idea being that if the company strings enough of these sprints together across the span of a fiscal year, it will grow considerably more than it would otherwise. Now, if you earn equity shares as a part of your compensation package, I’m sure that this approach sounds like a terrific idea. Unfortunately, sprinting is always an unsustainable short term effort. The end result is an organization that can’t seem to make it to the finish line in the long run. Additionally, the company has made an effort to attract and hire talented individuals to lead and manage its critical depot operations only to prescribe to those very individuals (post-hire) EXACTLY how they are to lead and, ultimately, micro-manage the business as a "condition of their employment." To ensure compliance senior operations leaders and multiple other support functions literally bird-dog the daily, weekly and monthly activities of all depot leaders and their hourly staffs. It's just about as autocratic and long handed as a management style can get. To complicate matters, the majority of depot locations are generally understaffed and over-tasked. As a depot leader you can expect the work/life balance equation to be heavily skewed towards work in a 7 days per week operation. Burnout is a reality. Retention is a challenge. At the end of the day the company’s leaders are sending a mixed message. They want the organization to go faster or “sprint” continuously yet they are highly prescriptive and want every process and work stream to be micromanaged to exacting detail which requires time and attention.

4.0
Apr 23, 2016

AM

Recommend
CEO approval
Business Outlook

Pros

good culture and growth opp

Cons

new ownership making changes to what worked

3.0
Apr 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Great culture with many ways to get involved. Many perks and laid back atmosphere. Free food ALL the time. Bonus potential is a plus.

Cons

Expected to be available at ALL times and put in extra time without compensation. Projects and requests come in with minimal notice all the time. Fast-paced and hectic at times. Compensation is well below market.

Viewing 175 - 177 of 227 Reviews

Glassdoor has 231 Restaurant Technologies reviews submitted anonymously by Restaurant Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Restaurant Technologies is right for you.