Does ResultsCX pay their employees well?

According to anonymously submitted Glassdoor reviews, ResultsCX employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ResultsCX. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at ResultsCX?

63% of ResultsCX employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ResultsCX 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at ResultsCX?

Customer Service Representative (469) , Customer Service Representative (CSR) (159) , Results Associate (117) , Customer Service Agent (49) , Supervisor (43) , Call Center Representative (41) , Associate (33) , Licensed Insurance Agent (28) , Sales Representative (25) , Call Center Agent (23) , Trainer (23) , Sales Associate (21) , Customer Service Associate (20) , Recruiter (19) , Insurance Agent (16)

What are the pros of working at ResultsCX according to real employee reviews?

"work from home was nice" ((in 111 reviews)); "The people are great and make the job fun and friendly." ((in 85 reviews)); "Good training and quality customers" ((in 72 reviews)); "Good leadership good tl good" ((in 25 reviews)); "flexible hours and work balance" ((in 24 reviews))

What are the cons of working at ResultsCX according to real employee reviews?

"Low pay and and afn" ((in 101 reviews)); "The salary is low from what is offering in other companies for the same kind of job at all levels." ((in 87 reviews)); "Getting a supervisor to help you with the outside of the box issues, however, will be almost impossible." ((in 48 reviews)); "No benefits or anything." ((in 43 reviews)); "favoritism was a factor in some areas of the company" ((in 32 reviews))

What are employees saying about ResultsCX layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ResultsCX layoffs and their outlook for job security at ResultsCX in 2026.

What are the top reviewed ResultsCX locations?

Winter Haven , Paris , Lakeland , Provo , Corpus Christi , Fort Lauderdale , Wichita Falls , Blue Bell , Palestine , Martinsville , Mobile , Jacksonville , Sebring , Richmond , Phoenix , Huntington , Saint Joseph , Lawrence , Atlanta , Streator , Jacksonville , Raytown , Galax , Collinsville , Stuart , Houston , Texas City , Kansas City , Orlando , Tampa

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ResultsCX

ResultsCX reviews

3.5

63% would recommend to a friend

(1,980 total reviews)

Gautam Thakkar

58% approve of CEO

58% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.4

Senior management

3.4

Career opportunities

3.2

Compensation and benefits

ResultsCX has an employee rating of 3.5 out of 5 stars, based on 1,980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ResultsCX employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Oct 14, 2025

Worst

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Daily pay options and the coworkers were great!

Cons

The psy, training not long enough, they micromanage bad, they don’t tell you how you get sent home all the time because there’s no calls.

5.0

Oct 11, 2025

great place to work

Results associate

Recommend

CEO approval

Business Outlook

Pros

Their helpful supervisors and managers

Cons

no cons at the moment

2.0

Oct 10, 2025

Should have done my research

Licensed insurance agent

Recommend

CEO approval

Business Outlook

Pros

Paid Training, and they provide equipment

Cons

Poor Training, stated that there was graduate school, but there was not. We were given 4 weeks of training and thrown on the phone without meeting our supervisors or getting all of our questions answered. They underpredicted the call volume, so now they are slammed with calls due to changes in plan availability in the states they cover, so we are mandated to work an extra 10 hours of OT. Nobody wants to sign up for OT because we cannot get enough help when we have a problem, and there are so many technical issues.

Viewing 100 - 102 of 1,980 Reviews

Jobs at ResultsCX

Quality Assurance Analyst - Seasonal

Florida

View job

Associate Quality Assurance Analyst - Seasonal

Supervisor, Training - Seasonal

Manager, Operations - Seasonal