ResultsCX reviews

3.5

62% would recommend to a friend

(1,981 total reviews)
avatar

Gautam Thakkar

52% approve of CEO

57% positive business outlook

ResultsCX has an employee rating of 3.5 out of 5 stars, based on 1,981 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ResultsCX employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Apr 8, 2015
Recommend
CEO approval
Business Outlook

Pros

The people (agents you work with) are nice and as an agent you truly feel as part of a family.

Cons

No compensation for minimal parking, requires employees to work off the clock (illegal), HR required employees to assist with handing out W-2's (very illegal), HR spoke about terminated agents to those still working there such as unemployment and other termination related materials (very illegal), Most if not all upper management takes no initiative to assist the employees below them and in actuality throws any and everyone of said employees under the bus if it assists them in saving face with the managers above them.

5.0
Mar 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Fast track career opportunities for top performers and those that can prove their mettle. Transparent environment where your opinion is heard and shared. Your suggestions have the power to change the company's dynamics in the most positive light.

Cons

Occasionally the bureaucratic process takes longer than I'd like but it's to be understood in a company that's growing at the pace Results is.

5.0
Mar 18, 2015

Customer Service Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Love the environment, fun people to work with

Cons

nothing that bothers me to report

Viewing 1933 - 1935 of 1,981 Reviews

Glassdoor has 2,274 ResultsCX reviews submitted anonymously by ResultsCX employees. Read employee reviews and ratings on Glassdoor to decide if ResultsCX is right for you.