Retail Success reviews

3.8

73% would recommend to a friend

(46 total reviews)
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Scott Maher

72% approve of CEO

69% positive business outlook

Retail Success has an employee rating of 3.8 out of 5 stars, based on 46 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Retail Success employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

46 reviews
5.0
Jul 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Retail Success is a company that truly lives up to its name—not just in business, but in how it treats its people. The culture here is one of the strongest I’ve experienced: positive, collaborative, and fun. There’s a real sense of community, and leadership is clearly committed to the well-being and development of its employees. Work-life balance is respected, and the environment makes it easy to enjoy coming to work each day. There are also genuine opportunities for advancement for those who want to grow within the company.

Cons

The company does run lean, which can lead to heavier workloads at times, and the health benefits are just okay—not bad.

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Retail Success Response
6mo
Thank you for sharing your thoughtful feedback. We’re glad to hear our culture and commitment to employee growth have made a positive impact. We also appreciate your honesty about workload and benefits—your input helps us improve. We’re grateful to have you as part of the team.
5.0
May 1, 2025
Recommend
CEO approval
Business Outlook

Pros

- Forward thinking company who has a clear vision of the roadmap ahead. - Owners have scaled a business offering that has a lot of opportunity. - Excellent benefits, the company cares about their employees. - The location's ambience and workspace is modern and very cool to work in. - Great location and easy commute (15 minutes away) - Technical leadership is outstanding and a true embodiment of "Servant Leadership." There is a healthy pressure to deliver quality work which is remarkably balanced with a "Product-First" culture. - Virtually every person at Retail Success is extremely versatile, talented, and fun to be around. We are empowered to grow our skillsets and try exciting new things. - Everyone contributes and is locked into the company mission. - Moral is high and I genuinely look forward to coming to Retail Success, every day.

Cons

- A more formalized professional growth system could help with employee retention and cross-training. To be fair, I think this is actively being worked on. - It's a small but growing company so we are all required to wear many different hats. - Some of the more legacy codebases and legacy systems architecture can be challenging to work with.

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Retail Success Response
1y
Thank you for your thoughtful and detailed review! We’re so glad to hear that you value the culture, leadership, and opportunities for growth at Retail Success. Your feedback about professional development and legacy systems is appreciated—we're committed to working to improve as we continue to evolve.
4.0
Apr 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice Office Teams filled with talented people

Cons

Management became very stuck up and tight

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Retail Success Response
1y
Thank you for your feedback. We're glad you appreciated the talent on our teams and the office environment. We're always working to improve and will take your input into consideration as we continue to grow and evolve.
Viewing 13 - 15 of 46 Reviews

Glassdoor has 48 Retail Success reviews submitted anonymously by Retail Success employees. Read employee reviews and ratings on Glassdoor to decide if Retail Success is right for you.