Retail Success reviews

3.8

73% would recommend to a friend

(46 total reviews)
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Scott Maher

72% approve of CEO

69% positive business outlook

Retail Success has an employee rating of 3.8 out of 5 stars, based on 46 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Retail Success employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

46 reviews
4.0
Jan 27, 2026

Retail Success is a great place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is opportunity for internal promotion - which is great!! On top of that, both teams that I've worked with have been super friendly and supportive. Management is understanding of work-life balance.

Cons

There are times where different departments are a bit understaffed, which can be stressful. Other than that I don't really have any complaints.

2.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Engineering team is doing okay at trying to build a more modern system from the current more archaic architecture. The people on the engineering team are great and they offer great opportunities to those who don't have a traditional education to get into software engineering which many other companies do not offer.

Cons

Management levels and above are prioritizing heavily on new features. Constantly adding more fluff on top of an old system that will most likely cause some issues in the future. Platform work is very scarce to make the quality of the product better. Software engineers are also very limited in their ability to work more efficiently as many of the architectural designs from previous churn in the company makes the code base very difficult to work in compared to other companies. From a business perspective, not great about being transparent that this is effectively an MLM company. Currently having 1 client that is an MLM does not provide so much stability for the company. Quite a bit of turnover as well, but might be stabilizing more with new CTO. CTO seems to be doing a better job of steering the tech to a better place though!

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Retail Success Response
4mo
Thank you for taking the time to share your feedback. We appreciate your kind words about our team and the opportunities we provide to build and grow careers. We recognize that there is always more work to do when it comes to strengthening our technology and improving how we operate, and we are committed to ongoing improvement in these areas. Feedback like yours helps reinforce where we need to stay focused.
Viewing 22 - 24 of 46 Reviews

Glassdoor has 48 Retail Success reviews submitted anonymously by Retail Success employees. Read employee reviews and ratings on Glassdoor to decide if Retail Success is right for you.