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      Revolut

      Engaged Employer

      Revolut reviews

      4.0

      76% would recommend to a friend

      (5,389 total reviews)
      avatar

      Nikolay Storonsky

      91% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.3

      Compensation and benefits

      4.1

      Career opportunities

      3.9

      Culture & values

      3.8

      Senior management

      3.7

      Work/Life balance

      Revolut has an employee rating of 4.0 out of 5 stars, based on 5,389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Revolut employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      1.0
      Jan 18, 2021

      You can do better than work here

      Sr recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Brand recognition is growing but Revolut should (only) be used as a stepping stone into your next role - The opportunity to scale up fast in new subject matter - 30 days annual leave (you will need it!) - An agile way of working - things move and strategy changes quickly but its the best way to grow (I'm a huge advocate of this)

      Cons

      Revolut is a 5* product, but sadly, a 1* culture. I left Revolut at my own accord and wanted to leave an honest review. It has been a great learning curve for me and the product is great but unfortunately, I could not support the company culture any longer externally without feeling duplicitous. How Revolut treats its employees is inexcusable - there is a real sense internally that you are disposable and their approach to HR practises and employee relations/experience has been atrocious. Whilst the appointment of VP People with actual HR experience is a step in the right direction, it is quite frankly, too late. Revolut is an incredibly challenging environment to feel empowered to do your job. You will be micromanaged from day one and the culture is purely KPI driven in their push to be profitable. Don't get me wrong - KPIs are a great way to track performance against goals but here they are obsessed. As a result, individuals care more about meeting their own KPIs and there is less of a focus on collaboration and team work (despite it being a value) They have made some cracking hires but turnover remains high - either through people being managed out via quarterly performance reviews, or leaving because they are unable to do the job they are hired into because their ideas, creativity and experience (ie., what they've been hired for!) end up misaligned with those in senior leadership. The language used at performance reviews here and throughout the company is aggressive and is also damaging to mental health (in addition to the unsustainable workloads and zero work/life balance) I never was made to feel that I was good enough to work at Revolut - you are either an A player (supposedly the top 5% of the company), or you're a B player (defined as Average+ internally) and you will spend the following 3 months until your next quartlery performance review wondering whether they will be your last. The sad thing is, to get anywhere in Revolut you have to promote this way of working and warped ideology that they are the worlds greatest sports team who only hire the best of the very best, and whilst there are some great people in the business, please trust me when I say that they are far from this. As I said, there are some incredible people here that I am sad to no longer work alongside (the best of luck to you) but for my own sanity and feeling of self-worth, I am incredibly glad to have left the business. My advice to candidates - use Revolut as a stepping stone or just ignore the call from Recruiters. There is no guaratee that you will be with the business in 3 / 6 / 9 months time and they are very open about this on their Culture page and admit that they will literally pay you to leave if you're good, but not the best (!!) There are plenty of businesses out there that will value you, your experience and your input. YOU CAN DO BETTER THAN WORK AT REVOLUT!

      avatar
      Revolut Response
      5y
      Hi there, thank you for writing us a review. We see that you were a Senior Recruiter with us, so first, we want to thank you for bringing brilliant people onboard. Revolut is a fast-growing and exciting business. We've achieved a lot in a very short time and sometimes that can be challenging. We're constantly working to ensure that we support and motivate our people - right across the organisation. We believe that clear performance expectations help us all focus on the same goals and to direct support where its needed. Building a truly global financial superapp is an extraordinary challenge, and one that allows us to learn from each other and from some of the best talent in the industry. We value our Revoluters highly and we're trying hard to make sure that our people know that. Many, many people thrive here and we're proud of that and grateful. No workplace is perfect for everyone though and if it doesn't work out we're sorry and we try to make sure we learn from it. We want to wish you all the best in your next role. We wish you well.
      5.0
      Sep 15, 2018

      Data Scientist at Revolut

      Data scientist
      Recommend
      CEO approval
      Business Outlook

      Pros

      As we see the team growing, I feel it is important to provide critical feedback on the company. Many other reviews I see here are just bashful; you have to think how mature are these 'somewhat experienced' people if they're taking time out of their days to bash a company online? Moreover I have been at Revolut for quite a long time, I've learned an immeasurable amount. There was another review which I found useful so I will use a similar structure. Self Learning Revolut enables us to tackle problems that are entirely unique and consecutively encourages us to seek unique solutions. The majority of my team (+ others) is quite young, meaning we spend a lot of time diving into the data and business without clear guidance. For the thinkers out there, this is ideal. Less Hierarchical Politics Having worked at larger corporates in the past - I can confidently say there is much less of this at Revolut. It is often the case that you will debate against seniority (e.g the 'experienced' people) - this is the key to success. Seniority often leads to complacency and misplaced ego, you must be willing to question your own assumptions and take criticism from others - how else can you grow? Data & Logic First No decisions are made with a "because-I-said-so" attitude. While some may see it as that, they are clearly not understanding the logic behind such decisions. Due to the speed of growth and collective ambition of employees, there is no room for assumptions. Revolut bases all decisions on data where it is available. Many 'experienced' hires are unable to accept this since they're accustomed to common practices. If the vision is to create something new for the world, how could we possibly do this by following in the footsteps of those we're trying to replace? Culture This may seem odd since the majority of the reviews question our culture. Yes, it is true that we have some internal qualms. Yes, it is true that we don't have many fluffy events and zoo retreats. But what is the marginal utility of these gimmicks? Large technology companies have capital to support such activities and as a result have now skewed the market's perception of culture. To be successful at Revolut, vision should be your culture. A vision for your team, a vision for the product and a vision for the company. It comes with its sacrifices - but what doesn't? Moreover, the Data Science team at Revolut is exceptionally collaborative and friendly with one another. We arrange many of our own activities, share learning resources and constantly discuss new projects we can tackle to improve the product. Growth It is quite obvious the several of the brightest people at Revolut will be future founders. There are many ambitious employees who yearn to make an impact and change things. They work a lot out of a sincere addiction to what they do and subsequently they get rewarded. It is astonishing how young most people are but despite this they are incredibly mature.

      Cons

      Lack of Guidance Many employees prefer to have guidance or experience to learn from. As a result we have a misalignment between employees and the way Revolut operates. It is not wrong to desire guidance - but it is equally important to be confident enough in yourself to know that you can achieve the same status as such 'experienced' people. It obviously would be beneficial to have a few intelligent people with some extra years of knowledge - but finding ones who are willing to adapt and learn is difficult. Lack of Knowledge of Fundamentals Although Revolut is packed full of intelligent people, this does not mean they are always wise. Some display heavy oversight or a lack of understanding of fundamentals - so they play into the 'buzz' and don't solve problems in the most efficient way. This stretches from Data Science to Engineering. Just as a surgeon goes through an extensive training regime covering a giant stretch of fundamentals - so should a technical hire (irrespective of his/her past work experience or seniority). This is a problem which has been fixed over the past few months in the Data Science team. Lack of Leadership Amongst Technical Hires Unfortunately some technical hires jump away from responsibility and display little to no leadership qualities at all. Engineers should grasp the product, vision and business logic of the code they're writing instead of behaving as cogs in a machine. LEADERSHIP is what will drive culture and productivity forward - nobody should be telling you to take on these qualities, it is something you should do own your own.

      2.0
      May 21, 2020

      I knew it was going to be bad and some how it ended up being worse

      Backend engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      + Generally nice people + IT requests answered very fast + Lot’s to learn about what not to do when you become a leader

      Cons

      Technology: I was told Revolut hated using frameworks like Spring which is great I thought since I tend to avoid frameworks too! So I was shocked to discover when I joined that the CTO had written a trash framework himself that he forces everyone to use! Worst of all if you complain about his framework he tells you - it’s only a few classes so it shouldn’t get in the way of anything when it gets in the way of anything and then you fail your probation (luckily I was never vocal). This means the code at Rev is just a gigantic bunch of hacks around a trash framework. Also they don’t use CQRS - that’s just a straight lie. Also, instead of using an existing message queue like Kafka or something else they decided to build their own which has so many problems with reliability and missing features I don’t even know what to say. Culture As you can tell from the other reviews - the culture sucks & they make you work weekends, deadlines etc... But the worst part of this whole thing is that one day you come in to work & you see your work friend’s Slack account has been deactivated - no warning just fired. This has happened to me a dozen times at Rev now. Also you’ll regularly see people shouting at each other in person like genuinely arguing in the middle of the floor. HR There is no HR - the head of people is a lackey of the CEO with zero HR experience. Also, they monitor your slack so be careful. CEO Nik is very smart guy! I really like him as a person having worked with him - he’s very driven & gives good advice. But and this is a big but - Nik sadly isn’t mature enough to be a CEO of a company in our stage. We need to move the focus away from growth & invest in building PnL so I think right now is the right time for him to step down and for Rev to find an experienced CEO to drive the company to profitability.

      avatar
      Revolut Response
      6y
      Thank you very much for taking the time to leave some feedback. We’ll try to address some of these points here but we’d like to start by recommending that you speak to your manager, or HR about some of your complaints, so that they can work to try and address them. On the technology points you raise, we’d like to reiterate that CQRS, as a pattern, is present in our codebase, and that we have now invested in EventStore. Again, it’s tricky to try and address all of your technology feedback here, so please do speak to other technologists about this and raise any concerns you have with management / HR perhaps in a group setting if you’d be more comfortable with that. We are in a stage of hypergrowth, and on the path towards becoming profitable, so we realise that we sometimes ask a lot of our Revoluters. We hope that our benefits and perks go some way to recognise this extra effort that our people invest. We’re working hard to make Revolut an inclusive place for everyone, and shouting in the office simply isn’t acceptable. If you see this happen, please do report to HR so that they can handle it. Revolut’s performance review process includes time for informal and formal check ins on performance. Where people have been let go after a performance review, this follows formal review and discussion of their performance and where the company believes that the employee has not achieved the expected performance. Where people have been asked to leave the business for underperformance, we aim to do this with care and sensitivity. We do not, as a rule, monitor employees’ communications although, like many employers, for security and other reasons we reserve the right to do so. We may also use automated tools that detect abusive language. This provision allows us to minimise the risk of misuse of internal communication systems and protects our employees. We hope that you feel able to reach out to support from management or HR and that we can start to improve your experience at Revolut.
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