Rewards Network reviews

3.5

62% would recommend to a friend

(385 total reviews)
avatar

Stephen Fusco

Not enough data to show CEO approval

57% positive business outlook

Rewards Network has an employee rating of 3.5 out of 5 stars, based on 385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rewards Network employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

385 reviews
1.0
Oct 18, 2013

Incredibly Poorly Run Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Time management is your own. Base product is good.

Cons

Product unchanged since 1984. Internal systems old. Management is clueless. Company is greedy. Unrealistic goals. No brand name. Incredibly hard to get deals through system. Mistrust among departments. No room for advancement. Morale horrible. People are treated like trash. Pay scale is a joke, Competition is creaming us. We are a marketing company that does no real marketing - only billing.

2.0
Jun 2, 2013
Recommend
CEO approval
Business Outlook

Pros

Ability to make your own schedule and run your own book of business. Was a great place to work, I have hung in this long hoping it returns to a great place.

Cons

Member benefits have become shameful the past few years to where members state less and less that we are influencing their dines. After HM fired RD and TB most of the knowledgeable and tenured RMs got fired or jumped ship, the result being lots of newer RM's working under people that have never sold the product. New hire retention is terrible. Increased pricing hasn't helped in a tighter marketplace. After you actually get a contract in hand It's very hard getting the deal done within our own company. Departments do not work well together and there seems to be a lot of finger pointing. Product is becoming stale in a quickly changing marketplace. Retaining restaurants long term is very difficult and many leave on bad terms due to poor exit policy, this makes trying to get them back on the program at a later time very difficult. The new restriction policy is just another roadblock to signing up a new restaurant.

1.0
Feb 11, 2021

Horrible culture

Recommend
CEO approval
Business Outlook

Pros

None to speak of, micro management and weak comp plan.

Cons

Micro management, unrealistic quotas, weak comp plan and clients constantly complaining about high fees.

Viewing 73 - 75 of 385 Reviews

Glassdoor has 390 Rewards Network reviews submitted anonymously by Rewards Network employees. Read employee reviews and ratings on Glassdoor to decide if Rewards Network is right for you.