Rewards Network reviews

3.5

62% would recommend to a friend

(98 total reviews)
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Stephen Fusco

Not enough data to show CEO approval

57% positive business outlook

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98 reviews

Reviews about "Compensation"

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3.0
Dec 5, 2023
Recommend
CEO approval
Business Outlook

Pros

- Genuinely nice people - unlimited PTO - good work-life balance - Pay is pretty good

Cons

- No salary transparency or defined career tracks; unclear how to actually progress your career - very little diversity on the tech teams (mostly white dudes) - multiple rounds of layoffs since 2021 - Pressure from CEO to "return to office" despite CEO living in California

3.0
Oct 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Autonomy to run your work day as you'd like Great pay when you meet or exceed your target Wide territory to prosect with unlimited range of clients to target Great marketing tools and business partners

Cons

Very high pressure to reach target every month not enough time given to close long sale cycle service "Bait and switch" tactic can appear deceptive to prospects Too many negative reviews from previous customers - not the best reputation

3.0
Oct 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent base salary and good benefits. Friendly staff/colleagues.

Cons

Simply put…no thanks! This company brags how they’ve been in business 40 years yet just adopted DocuSign. Very outdated technology and managing strategies. We were using paper contracts. Worst micromanaging I’ve ever experienced from district and regional managers. You literally can’t breathe here! Managers will call, text, email and chatter you ALL DAY! Sales blitz zoom meetings every other week and they think it’s fun. Oh and make sure your camera is on, even while you’re driving, otherwise they don’t trust you’re present for the call. Closing a deal is actually the beginning of a nightmare on the back end because to execute a contract means you will have a to go back and suffocate your new client for more paperwork to get approved. It will get kicked back several times by legal teams before the account gets approved. By then, the client is turned off and doesn’t wanna do business any longer. This company changes its policies and goals half way thru the year and expects you to just go with it. They brag about new partnerships but can’t seem to make the partnerships flow smoothly causing lost sales and lost commissions. Do not expect a work life balance. If you have a family, think twice. Managers call / text / email before 8am and will continue well after 8pm. This company has a lot to adjust to keep up with modern times. Finally, this company doesn’t send NEW customers to restaurants. They will cannibalize their current customers and then charge the restaurant 20% and say it’s a NEW customer. Absolute joke! And no room for growth.

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Rewards Network Response
2y
While we are sorry to hear that this is your opinion about your short time at RN, there seems to be some confusion about our core business and how we operate. None of our regional managers (we don’t have district managers) require responses before 8am or after 8pm. One of the many reasons that we provide company iPhones for all sales employees is to ensure they can step away from work communications. Our sales employees enjoy flexibility in their schedules and we operate in multiple time zones, so it is possible for emails to be sent a bit earlier or later than any one employee may prefer. We do ask employees to be present at some meetings (and avoid scheduling driving time during meetings so they can be fully present and on camera) and we do think that our work supporting local restaurants is fun! We agree that there have been areas in need of technological solutions and have implemented new technology to solve for this- such as removing the need for any “paper” contracts. We send both new and repeat customers (members) into our program restaurants and are fully transparent with restaurants on where members are coming from (including if they are new or repeat). Our members also spend 13% more per check on average and restaurant owners value an increase in frequency of visits for returning customers.
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