Does Reynolds American pay their employees well?

According to anonymously submitted Glassdoor reviews, Reynolds American employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Reynolds American. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Reynolds American?

53% of Reynolds American employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reynolds American 3.1 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Reynolds American?

Territory Manager (444) , Territory Manager III (141) , Senior Territory Manager (68) , Senior Manager (58) , Account Manager (48) , Territory Sales Manager (48) , Senior Division Manager (36) , Territory Manager II (31) , Lead Manager (27) , Manager (22) , Sales Representative (20) , Director (19) , Trade Marketing Intern (17) , Senior Scientist (16) , Division Manager (14)

What are the pros of working at Reynolds American according to real employee reviews?

"Great benefits and company vehicle" ((in 299 reviews)); "Good pay Extremely involved internship" ((in 125 reviews)); "Generally great people to work alongside (There is always a few bad eggs.)" ((in 89 reviews)); "The company provides good salary" ((in 68 reviews)); "what flexible and they provide great training." ((in 47 reviews))

What are the cons of working at Reynolds American according to real employee reviews?

"Management changes the strategy to quick and micro management." ((in 73 reviews)); "So many reorgs and a toxic culture to the point I quit point blank without anything lined up." ((in 65 reviews)); "Your day to day happiness will truly depend on your direct manager and region management." ((in 64 reviews)); "No work/life balance" ((in 56 reviews)); "Terrible upper management, very corrupt" ((in 41 reviews))

What are employees saying about Reynolds American layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Reynolds American layoffs and their outlook for job security at Reynolds American in 2026.

What are the top reviewed Reynolds American locations?

Winston-Salem , New York , Chicago , Tobaccoville , Los Angeles , Atlanta , Houston , Denver , Kansas City , San Francisco , Phoenix , Dallas , Miami , Tampa , Santa Fe , Boston , Richmond , Austin , Columbus , Nashville , Philadelphia , Saint Louis , Washington , San Antonio , Charlotte , Greensboro , Memphis , Seattle , Baltimore , Portland

Reynolds American reviews

3.2

53% would recommend to a friend

(1,796 total reviews)

David Waterfield

65% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reynolds American has an employee rating of 3.2 out of 5 stars, based on 1,796 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds American employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Sep 9, 2025

Solid place to growth

Operations intern

Recommend

CEO approval

Business Outlook

Pros

Lots of youth investment, low stakes

Cons

Bad city for young people

Reynolds American Response

8mo

We're happy to hear about your positive experience during your Operations internship at Reynolds. Thank you for the review.

5.0

Sep 4, 2025

Great Place to Grow and Make an Impact in Supply Chain & Logistics

Senior logistics project manager

Recommend

CEO approval

Business Outlook

Pros

Working at RJ Reynolds (part of BAT) has been a highly rewarding experience. In my current role, I manage a large-scale domestic logistics network that covers 16 distribution centers, a dedicated fleet, and multimillion-dollar supply chain operations. The scope of responsibility is significant, and I’ve consistently felt empowered to make decisions that have a real impact on the business. Leadership encourages innovation, accountability, and continuous improvement. I’ve had opportunities to collaborate across global teams, implement new logistics strategies, and see measurable results in efficiency, service, and cost savings. The culture blends the stability of a long-established company with the forward-thinking mindset of a global leader in transformation. Career development is also a strong point—there are opportunities to stretch your skills, take on new challenges, and be part of high-visibility projects. It’s a place where strong performers are recognized and supported.

Cons

Like any large, global organization, processes can be complex, and change requires alignment across many stakeholders. That said, leadership is transparent and supportive, which helps navigate challenges effectively.

Reynolds American Response

8mo

Thank you for the review! When you join Reynolds American, you join a team of remarkable people. We are proud to have a culture where people can aspire to perform at the highest level while having the resources and opportunities to support their success.

4.0

Aug 29, 2025

Good role

Territory manager

Recommend

CEO approval

Business Outlook

Pros

Learn a lot from experienced teams

Cons

Industry polarization and heavy merchandising

Reynolds American Response

10mo

We're happy to hear about your positive experience with your coworkers. Our people are one of our greatest assets and it's nice to hear when we get it right.

Viewing 40 - 42 of 1,796 Reviews

Jobs at Reynolds American

Territory Manager - Grand Island NE

Grand Island, NE

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Territory Manager - Morristown, TN

Morristown, TN

View job