Does Reynolds American pay their employees well?

According to anonymously submitted Glassdoor reviews, Reynolds American employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Reynolds American. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Reynolds American?

52% of Reynolds American employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reynolds American 3.1 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Reynolds American?

Territory Manager (446) , Territory Manager III (141) , Senior Territory Manager (68) , Senior Manager (58) , Account Manager (48) , Territory Sales Manager (48) , Senior Division Manager (36) , Territory Manager II (31) , Lead Manager (27) , Manager (22) , Sales Representative (20) , Director (19) , Trade Marketing Intern (17) , Senior Scientist (16) , Division Manager (14)

What are the pros of working at Reynolds American according to real employee reviews?

"Great benefits and company vehicle" ((in 297 reviews)); "Good pay Extremely involved internship" ((in 129 reviews)); "Generally great people to work alongside (There is always a few bad eggs.)" ((in 91 reviews)); "Good Salary and Benefit required to attract and hold employees" ((in 69 reviews)); "Great work life balance: Opportunity to work from remote" ((in 56 reviews))

What are the cons of working at Reynolds American according to real employee reviews?

"Poor management and it's coming from the top!" ((in 76 reviews)); "So many reorgs and a toxic culture to the point I quit point blank without anything lined up." ((in 68 reviews)); "Your day to day happiness will truly depend on your direct manager and region management." ((in 65 reviews)); "Great way to keep seasoned and tenured territory managers motivated." ((in 42 reviews)); "Terrible upper management, very corrupt" ((in 40 reviews))

What are employees saying about Reynolds American layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Reynolds American layoffs and their outlook for job security at Reynolds American in 2026.

What are the top reviewed Reynolds American locations?

Winston-Salem , New York , Chicago , Tobaccoville , Los Angeles , Atlanta , Houston , Denver , Kansas City , San Francisco , Phoenix , Dallas , Miami , Tampa , Santa Fe , Boston , Richmond , Austin , Columbus , Nashville , Philadelphia , Saint Louis , Washington , San Antonio , Seattle , Charlotte , Greensboro , Memphis , Baltimore , Portland

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Reynolds American

Reynolds American reviews

3.3

52% would recommend to a friend

(1,799 total reviews)

David Waterfield

64% approve of CEO

55% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.2

Diversity & inclusion

3.1

Work/Life balance

3.0

Career opportunities

2.8

Culture & values

2.8

Senior management

Reynolds American has an employee rating of 3.3 out of 5 stars, based on 1,799 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds American employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Sep 29, 2024

So Sad...

Former employee (not disgruntled - just disappointed)

Recommend

CEO approval

Business Outlook

Pros

The people who have dedicated much of their adult lives to make this a once great company.

Cons

One of the biggest downsides is the emerging/supported view by management is the tenured loyal employees (aka higher cost resources) are the root of the problem. This sentiment is echoed and supported by international assignees, graduate recruits, DEI hires. Seems as though normal discussions about work levels, stretch objectives, tight deadlines and strong conversations about performance and results (which used to matter) are just played back as "triggers" to pampered, participation award recipients.

Reynolds American Response

We appreciate your honest review. We strive to provide our employees with an environment where each person feels heard. Hearing your perspective on the pros and cons helps us improve our processes and make the company a better place to work.

2.0

Sep 23, 2024

Mixed Review

Territory manager

Recommend

CEO approval

Business Outlook

Pros

Company Car Cell Phone & Internet reimbursement Low Stress

Cons

Constantly on the road Hard to move up Favoritism within management team

Reynolds American Response

Your feedback regarding Reynolds American benefits is appreciated. We pride ourselves on offering a robust benefits package to our employees. Thank you for acknowledging the things we do well, while also providing feedback on areas for opportunity for Reynolds American.

3.0

Sep 23, 2024

Loved the coworkers, struggled with c-suite

Director, analytics

Recommend

CEO approval

Business Outlook

Pros

Really positive working relationships with coworkers and cross-functional team members. Just had a really nice cooperative atmosphere at the lower levels of the hierarchy.

Cons

Struggled with upper management being brought in from BAT after the acquisition and informing existing US workers that the strategy would now be this or that without hearing the warnings US employees could share about the last time we tried the same thing.

Reynolds American Response

We're happy to hear about your positive experience with your coworkers. Our people are one of our greatest assets and it's nice to hear when we get it right. Hearing your perspective on the pros and cons helps us improve our processes and make the company a better place to work.

Viewing 124 - 126 of 1,799 Reviews

Jobs at Reynolds American

Sr. Director Enterprise Change Management

Administrative Coordinator

Winston-Salem, NC

View job

Talent Development Specialist

Winston-Salem, NC

View job

Spare Part Coordinator

Winston-Salem, NC

View job

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So Sad...

Mixed Review

Loved the coworkers, struggled with c-suite

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