Does Reynolds American pay their employees well?

According to anonymously submitted Glassdoor reviews, Reynolds American employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Reynolds American. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Reynolds American?

52% of Reynolds American employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reynolds American 3.1 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Reynolds American?

Territory Manager (446) , Territory Manager III (141) , Senior Territory Manager (68) , Senior Manager (58) , Account Manager (48) , Territory Sales Manager (48) , Senior Division Manager (36) , Territory Manager II (31) , Lead Manager (27) , Manager (22) , Sales Representative (20) , Director (19) , Trade Marketing Intern (17) , Senior Scientist (16) , Division Manager (14)

What are the pros of working at Reynolds American according to real employee reviews?

"Great benefits and company vehicle" ((in 297 reviews)); "Good pay Extremely involved internship" ((in 129 reviews)); "Generally great people to work alongside (There is always a few bad eggs.)" ((in 91 reviews)); "Good Salary and Benefit required to attract and hold employees" ((in 69 reviews)); "Great work life balance: Opportunity to work from remote" ((in 56 reviews))

What are the cons of working at Reynolds American according to real employee reviews?

"Poor management and it's coming from the top!" ((in 76 reviews)); "So many reorgs and a toxic culture to the point I quit point blank without anything lined up." ((in 68 reviews)); "Your day to day happiness will truly depend on your direct manager and region management." ((in 65 reviews)); "Great way to keep seasoned and tenured territory managers motivated." ((in 42 reviews)); "Terrible upper management, very corrupt" ((in 40 reviews))

What are employees saying about Reynolds American layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Reynolds American layoffs and their outlook for job security at Reynolds American in 2026.

What are the top reviewed Reynolds American locations?

Winston-Salem , New York , Chicago , Tobaccoville , Los Angeles , Atlanta , Houston , Denver , Kansas City , San Francisco , Phoenix , Dallas , Miami , Tampa , Santa Fe , Boston , Richmond , Austin , Columbus , Nashville , Philadelphia , Saint Louis , Washington , San Antonio , Seattle , Charlotte , Greensboro , Memphis , Baltimore , Portland

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Reynolds American

Reynolds American reviews

3.3

52% would recommend to a friend

(1,799 total reviews)

David Waterfield

64% approve of CEO

55% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.2

Diversity & inclusion

3.1

Work/Life balance

3.0

Career opportunities

2.8

Culture & values

2.8

Senior management

Reynolds American has an employee rating of 3.3 out of 5 stars, based on 1,799 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds American employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Aug 19, 2024

Do not work for this company

Senior territory sales manager

Recommend

CEO approval

Business Outlook

Pros

Company Car Salary is ok

Cons

If you have a big territory good luck! Too many calls not enough time Management is cruel and unwilling to work with you. Have to move multiple times to move up within the company There is no room for career growth unless you move to the corporate home office. Customers you work with for the most part are not nice, be prepared to be screamed at. The company does not guarantee products, so most stores hate the company, which makes it hard to sell new items. They won't move you to where you want to go unless you bend over backwards.

Reynolds American Response

We appreciate your review. Our employees are our greatest asset. We strive to provide our employees with an environment that each person feels heard. Hearing your feedback helps us improve our processes and make the company a better place to work.

4.0

Aug 18, 2024

It is about the people

Senior manager l&d

Recommend

CEO approval

Business Outlook

Pros

Pay and Benefits, Global experience

Cons

Too many competing priorities creates burn out

Reynolds American Response

Thank you for your feedback regarding Reynolds American’s compensation, benefits and global opportunities. We pride ourselves in providing our employees with experiences where they will thrive, no matter the location. Also, if you feel your ideal work-life balance is not being achieved, we encourage you to address these concerns with your manager.

4.0

Aug 14, 2024

Good company

Sr. territory manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits and opportunities to learn marketing. You can progress through company if willing to move and work hard.

Cons

Lots of industry change. Customers can give you major headaches, dirty working environments, and the workload can be tough at times.

Reynolds American Response

Your feedback regarding Reynolds American benefits and our opportunity for growth is appreciated. We pride ourselves on offering our employees the tools they need to succeed throughout their careers here. Thank you for being with us for more than nine years! Keep up the great work.

Viewing 136 - 138 of 1,799 Reviews

Jobs at Reynolds American

Product Quality Tester (2nd Shift)

Winston-Salem, NC

View job

Administrative Coordinator

Winston-Salem, NC

View job

Talent Development Specialist

Winston-Salem, NC

View job

Territory Manager - North Dakota

North Dakota

View job

Control Room Specialist

Winston-Salem, NC

View job

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It is about the people

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