Does Reynolds American pay their employees well?

According to anonymously submitted Glassdoor reviews, Reynolds American employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Reynolds American. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Reynolds American?

53% of Reynolds American employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reynolds American 3.1 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Reynolds American?

Territory Manager (445) , Territory Manager III (141) , Senior Territory Manager (69) , Senior Manager (58) , Account Manager (48) , Territory Sales Manager (48) , Senior Division Manager (36) , Territory Manager II (31) , Lead Manager (27) , Manager (22) , Sales Representative (20) , Director (19) , Trade Marketing Intern (17) , Senior Scientist (16) , Division Manager (14)

What are the pros of working at Reynolds American according to real employee reviews?

"Great benefits and company vehicle" ((in 301 reviews)); "Good pay Extremely involved internship" ((in 119 reviews)); "Generally great people to work alongside (There is always a few bad eggs.)" ((in 91 reviews)); "Great work life balance: Opportunity to work from remote" ((in 61 reviews)); "Good salary and company vehicle" ((in 60 reviews))

What are the cons of working at Reynolds American according to real employee reviews?

"Poor management and it's coming from the top!" ((in 74 reviews)); "Your day to day happiness will truly depend on your direct manager and region management." ((in 68 reviews)); "So many reorgs and a toxic culture to the point I quit point blank without anything lined up." ((in 66 reviews)); "Great way to keep seasoned and tenured territory managers motivated." ((in 42 reviews)); "Terrible upper management, very corrupt" ((in 41 reviews))

What are employees saying about Reynolds American layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Reynolds American layoffs and their outlook for job security at Reynolds American in 2026.

What are the top reviewed Reynolds American locations?

Winston-Salem , New York , Chicago , Tobaccoville , Los Angeles , Atlanta , Houston , Denver , Kansas City , San Francisco , Phoenix , Dallas , Miami , Tampa , Santa Fe , Boston , Richmond , Austin , Columbus , Nashville , Philadelphia , Saint Louis , Washington , San Antonio , Seattle , Charlotte , Greensboro , Memphis , Baltimore , Portland

Reynolds American reviews

3.2

53% would recommend to a friend

(1,798 total reviews)

David Waterfield

65% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reynolds American has an employee rating of 3.2 out of 5 stars, based on 1,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds American employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews

2.0

Sep 10, 2009

Great company but far from perfect

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Creative work environment. Very casual and supportive of work family balance. Good salary and benefits packages. Not many places that will pay for 100% of medical and dental, but I guess they should as it is a smoking environment.

Cons

This company is filled with politics. Many employees are mediocre at their jobs and very petty.

4.0

Jan 30, 2009

Great for advancement

Territory manager

Recommend

CEO approval

Business Outlook

Pros

Great opportunity for advancement, and you own your geographic territory. The benefits are pretty good. There is a flexible scedule which leaves time for a good work life balance.

Cons

The constant change in direction from upper management. We are defiantly not compensated for the amount of work we do. We are the lowest paid of all the major tobacco companies, with the exception of commonwealth. The industry as a whole is in a steady decline so I really don't know if there is a long term future in the tobacco industry.

4.0

Jan 9, 2009

Good Company, but a short term outlook.

Account manager

Recommend

CEO approval

Business Outlook

Pros

good compensation, flexible hours. Decent benefits.

Cons

Senior management is quite arrogant. The long term outlook for the industry is not good. Unfortunately everything is looked at in a short term profit perspective. Most pricing is tied to taxes, so the ability to grow profitability is limited. The company has been slashing costs mostly personnel. this has limted their effectivenes at retail.

Viewing 1696 - 1698 of 1,798 Reviews

Jobs at Reynolds American

Prod Rework Processor

Winston-Salem, NC

View job

Control Room Specialist

Product Quality Tester (2nd Shift)