Does Reynolds American pay their employees well?

According to anonymously submitted Glassdoor reviews, Reynolds American employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Reynolds American. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Reynolds American?

53% of Reynolds American employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reynolds American 3.1 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Reynolds American?

Territory Manager (445) , Territory Manager III (141) , Senior Territory Manager (69) , Senior Manager (58) , Account Manager (48) , Territory Sales Manager (48) , Senior Division Manager (36) , Territory Manager II (31) , Lead Manager (27) , Manager (22) , Sales Representative (20) , Director (19) , Trade Marketing Intern (17) , Senior Scientist (16) , Division Manager (14)

What are the pros of working at Reynolds American according to real employee reviews?

"Great benefits and company vehicle" ((in 307 reviews)); "Good pay Extremely involved internship" ((in 118 reviews)); "Generally great people to work alongside (There is always a few bad eggs.)" ((in 93 reviews)); "Good Salary and Benefit required to attract and hold employees" ((in 64 reviews)); "Great work life balance: Opportunity to work from remote" ((in 57 reviews))

What are the cons of working at Reynolds American according to real employee reviews?

"Poor management and it's coming from the top!" ((in 75 reviews)); "So many reorgs and a toxic culture to the point I quit point blank without anything lined up." ((in 70 reviews)); "Your day to day happiness will truly depend on your direct manager and region management." ((in 67 reviews)); "Great way to keep seasoned and tenured territory managers motivated." ((in 42 reviews)); "Terrible upper management, very corrupt" ((in 39 reviews))

What are employees saying about Reynolds American layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Reynolds American layoffs and their outlook for job security at Reynolds American in 2026.

What are the top reviewed Reynolds American locations?

Winston-Salem , New York , Chicago , Tobaccoville , Los Angeles , Atlanta , Houston , Denver , Kansas City , San Francisco , Phoenix , Dallas , Miami , Tampa , Santa Fe , Boston , Richmond , Austin , Columbus , Nashville , Philadelphia , Saint Louis , Washington , San Antonio , Seattle , Charlotte , Greensboro , Memphis , Baltimore , Portland

Reynolds American reviews

3.2

53% would recommend to a friend

(1,798 total reviews)

David Waterfield

65% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reynolds American has an employee rating of 3.2 out of 5 stars, based on 1,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds American employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews

2.0

Sep 22, 2011

Disappointing experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pros: Good benefits, fair pay, great co-workers

Cons

Cons: This company only cares about the bottom line, execs & sr management likes to rate employees on 'leadership dimension qualities' but exhibit few of the qualities themselves

1.0

Sep 19, 2011

Incompetent Management and Unrealistic goals may end your career

Account manager

Recommend

CEO approval

Business Outlook

Pros

Some regions operate like a family, they make sure that all of their people are in a position to succeed. - Benefits - Car - People (Excluding Denver Team) - Bonus - Training

Cons

These were my negative experiences working with the Denver Region: - No coaching - No positive feedback - Minimal Development - Incompetent Upper Management - Unrealistic Expectations from Upper Management - Have to be 100% mobile for promotions - Rule by fear - Micro-managing - (3 AM's in 3 months quit in 2011)

5.0

Sep 11, 2011

Very pleasant, great career oppportunity and great for advancement

Territory manager

Recommend

CEO approval

Business Outlook

Pros

Great Pay Great Benefits Great work life and job Very great at training

Cons

No pick in city you will be sent to Constant change

Viewing 1711 - 1713 of 1,798 Reviews

Jobs at Reynolds American

Control Room Specialist

Winston-Salem, NC

View job

Prod Rework Processor

Territory Manager - Richlands VA

Richlands, VA

View job

Product Quality Tester (2nd Shift)

Winston-Salem, NC

View job