Reynolds American reviews

3.2

53% would recommend to a friend

(1,798 total reviews)
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David Waterfield

65% approve of CEO

56% positive business outlook

Reynolds American has an employee rating of 3.2 out of 5 stars, based on 1,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds American employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Jun 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Good Salary and Benefit comparable to other consumer products companies.

Cons

Micro Management. Lack of advancement opportunities. Inconsistent management practices, corporate vision one thing and at the division level completely different. #2 in the industry and in rapid decline, is unable to deliver competitive programs to sell in the field.

3.0
Apr 18, 2011
Recommend
CEO approval
Business Outlook

Pros

If you want to learn how to work, work for Reynolds American. You have to work hard and organize your time to get the calls made by frequency and amount. You don't have to worry about having nothing to do. The problem is getting it all done. Great benefits and yearly bonuses if the company makes goal. The company/region/division always makes some of the goals so there is always a bonus of some sort. Anywhere from $4000 to 10,000+. But those that make the big bonuses are about 3%. Good Pay. Not Great, Good.

Cons

A few things: 1. You get a good boss (Division Manager). You work hard for him, a great motivator. Life is grand. The division looks good, he looks good, you look good. He is promoted within 2 years and then you get a jerk for a DM and he stays there FOREVER, and upper management ignores his insensibilities, arrogance, micromanaging or his overall inability to manage and they will keep him in that position. Upper management people don't seem to realize that there are 2 ways of exerting pressure on the grunts making the call: pulling up (the good managers), pushing down (the bad ones). 2. If you don't have aspirations to move up, don't take the job or at least don't mention those feelings at your interview. They want young aggressive people who are willing to marry Reynolds American and go whereever. If you are a hard working Joe that has roots and don't want to move, for example, you want to stay in sales and you like your area and don't want to go to management, but you still want the job, keep it to yourself and decide that after you have proven yourself on the job for awhile. You MIGHT change your mind. 3. Don't EVER give your idea that something that has come from above is a bad idea. Trust me, if it gets to you in written form at a meeting it's already etched in stone and any ideas not corresponding with corporate ideas are viewed as an inability to change or inflexibility. It doesn't matter that: You work the area. You know your competition. You know your accounts. Who in the world came up with this crazy idea. KEEP YOUR MOUTH SHUT AND SMILE WHILE NODDING VERTICALLY.

Viewing 1732 - 1734 of 1,798 Reviews

Glassdoor has 1,906 Reynolds American reviews submitted anonymously by Reynolds American employees. Read employee reviews and ratings on Glassdoor to decide if Reynolds American is right for you.