Does Reynolds American pay their employees well?

According to anonymously submitted Glassdoor reviews, Reynolds American employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Reynolds American. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Reynolds American?

53% of Reynolds American employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reynolds American 3.1 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Reynolds American?

Territory Manager (445) , Territory Manager III (141) , Senior Territory Manager (69) , Senior Manager (58) , Account Manager (48) , Territory Sales Manager (48) , Senior Division Manager (36) , Territory Manager II (31) , Lead Manager (27) , Manager (22) , Sales Representative (20) , Director (19) , Trade Marketing Intern (17) , Senior Scientist (16) , Division Manager (14)

What are the pros of working at Reynolds American according to real employee reviews?

"Great benefits and company vehicle" ((in 292 reviews)); "Good pay Extremely involved internship" ((in 133 reviews)); "Generally great people to work alongside (There is always a few bad eggs.)" ((in 88 reviews)); "Good salary and company vehicle" ((in 71 reviews)); "Great work life balance: Opportunity to work from remote" ((in 58 reviews))

What are the cons of working at Reynolds American according to real employee reviews?

"Poor management and it's coming from the top!" ((in 73 reviews)); "So many reorgs and a toxic culture to the point I quit point blank without anything lined up." ((in 70 reviews)); "Your day to day happiness will truly depend on your direct manager and region management." ((in 66 reviews)); "Terrible upper management, very corrupt" ((in 41 reviews)); "Great way to keep seasoned and tenured territory managers motivated." ((in 38 reviews))

What are employees saying about Reynolds American layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Reynolds American layoffs and their outlook for job security at Reynolds American in 2026.

What are the top reviewed Reynolds American locations?

Winston-Salem , New York , Chicago , Tobaccoville , Los Angeles , Atlanta , Houston , Denver , Kansas City , San Francisco , Phoenix , Dallas , Miami , Tampa , Santa Fe , Boston , Richmond , Austin , Columbus , Nashville , Philadelphia , Saint Louis , Washington , San Antonio , Seattle , Charlotte , Greensboro , Memphis , Baltimore , Portland

Reynolds American reviews

3.2

53% would recommend to a friend

(1,798 total reviews)

David Waterfield

65% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,798 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reynolds American has an employee rating of 3.2 out of 5 stars, based on 1,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds American employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews

2.0

Aug 19, 2010

Lack of respect and trust by IT managment

It manager

Recommend

CEO approval

Business Outlook

Pros

compesation and benefits are great based on the cost of living

Cons

Lack of trust and respect by the IT management, CIO of American Snuff is a manager that cannot be trusted. Tells you how great your performance and at your performance review you are told the opposite. The justification he used during the review were not factual. Performance objectives he personally impacted and it was used to justify the low rating. He did not trust his staff, or work ethics, The disappointment was when you show documentation to refute his claims HR ignored it. Last performance rating was left as a message on my phone.

3.0

Jul 9, 2010

RJ Reynolds Newly Hired Territory Managers

Territory manager iii

Recommend

CEO approval

Business Outlook

Pros

The benefits are outstanding. We are in a time where employers are taking them away and RJ Reynolds still have 401k match, short & long term disability, company car, cell phone and internet paid monthly

Cons

Very dynamic industry so the compass changes constantly

3.0

Apr 12, 2010

Senior Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

My overall experience was good. Very supportive peers and they are tring to empower their employees to make discession in the field.

Cons

Senior Managerment has become less and less supportive of discussions made in the field. They say they give you the ability but they questions the discissions once they are made.

Viewing 1738 - 1740 of 1,798 Reviews

Jobs at Reynolds American

Control Room Specialist

Winston-Salem, NC

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Prod Rework Processor

Winston-Salem, NC

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Product Quality Tester (2nd Shift)

Territory Manager - Richlands VA

Richlands, VA

View job