Horrible management Shift bids force your overnight Extremely democratic female biased management Will be forced to take more call ques but no increase in pay Forced to take chat,emails, and calls at the same time. Unable to take over due to under staffing and poor scheduling from WFM Everything you do is recorded expect for when you meet with managers In chime which leads to false promises. Stay away far away. Forced to take German calls when you only speak English. Overflow of international calls and having to deal with issues of other operators from the Philippines that create larger issues.