Ritz-Carlton reviews

3.8

68% would recommend to a friend

(2,970 total reviews)
avatar

Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.8 out of 5 stars, based on 2,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Sep 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Pay is competitive to other brands, great company with high standards for employees and guests, lots of attention to details

Cons

Micro managed, long hours as hourly position, more focused on outside company image rather than employees

4.0
Sep 22, 2014

Good Benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits good. Nice people. Consistent schedule.

Cons

Management is terrible and lacks good management skills

2.0
Aug 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, good pay, good insurance plan.

Cons

Poor middle and upper management. Employees are not appreciated or respected. No support from management towards employees.

Viewing 319 - 321 of 2,970 Reviews

Glassdoor has 3,538 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.