Ritz-Carlton reviews

3.8

68% would recommend to a friend

(2,970 total reviews)
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Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.8 out of 5 stars, based on 2,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Feb 22, 2024

Some Perks

Recommend
CEO approval
Business Outlook

Pros

Discounts (products and hotels) and co-workers

Cons

Long hours and dealing with anger guest who think the world is owed to them.

4.0
Feb 21, 2024
Recommend
CEO approval
Business Outlook

Pros

You get a really good pay, tips and thing that the costumer left, monthly team meetings with food, sky pass and if not the money for that.

Cons

Really hard, a lot of stress sometimes.

1.0
Feb 18, 2024

Can't say anything positive

Recommend
CEO approval
Business Outlook

Pros

Breakfast and lunch/dinner is provided.

Cons

Poor management, rude, unqualified supervisors, zero work-life balance, horrible pay. Cultish corporate culture, brainwashing employees from day one.

Viewing 457 - 459 of 2,970 Reviews

Glassdoor has 3,538 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.