Ritz-Carlton reviews

3.7

67% would recommend to a friend

(2,965 total reviews)
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Hervé Humler

80% approve of CEO

66% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,965 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Aug 17, 2025

Not a good choice

Recommend
CEO approval
Business Outlook

Pros

Learning a lot of things new in banquet

Cons

Extra jobs compared to the salary

5.0
Feb 22, 2025
Recommend
CEO approval
Business Outlook

Pros

High standards, guest-focused experiences, tailored to each guest.

Cons

Onboarding is intense and requires study and memorization of core values, credo, and other principal elements.

5.0
Dec 18, 2024
Recommend
CEO approval
Business Outlook

Pros

The company has a great culture and community and work on adding to the team and growth.

Cons

They have lower salaries compared to other in the industry.

Viewing 124 - 126 of 2,965 Reviews

Glassdoor has 3,532 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.