Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,964 total reviews)
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Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Apr 1, 2025

Don't Practice What they Preach

Recommend
CEO approval
Business Outlook

Pros

Amazing employment benefits, i.e. discounted hotel stays and free meals

Cons

The woman in HR told me to lie to guests, which violates one of their golden rules to not lie. I was disgusted with how management says one thing and does another.

2.0
Mar 31, 2025

Pay is not worth it

Recommend
CEO approval
Business Outlook

Pros

- benefits - status - health care - in depth training

Cons

- distance -management - pay -environment -time off

Viewing 142 - 144 of 2,964 Reviews

Glassdoor has 3,531 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.