Ritz-Carlton reviews

3.7

67% would recommend to a friend

(2,966 total reviews)
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Hervé Humler

80% approve of CEO

66% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Apr 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Fun working environment. Loved working with guests and fellow employees

Cons

Some employees are held to a high standard and expected to do more than others.

5.0
Apr 14, 2023
Recommend
CEO approval
Business Outlook

Pros

I learned a lot about the standards luxury of service. I enjoyed the company and my time at the Ritz-Carlton

Cons

The guest can be difficult sometimes.

1.0
Mar 11, 2023

Horrible management

Recommend
CEO approval
Business Outlook

Pros

Hardworking people, good pay, nice people

Cons

The absolute horrible management I’ve ever seen in my life

Viewing 157 - 159 of 2,966 Reviews

Glassdoor has 3,533 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.