Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,964 total reviews)
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Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Feb 22, 2025
Recommend
CEO approval
Business Outlook

Pros

High standards, guest-focused experiences, tailored to each guest.

Cons

Onboarding is intense and requires study and memorization of core values, credo, and other principal elements.

4.0
Feb 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Pros ✅ Hands-On Experience – Gained valuable technical skills in setting up and operating AV equipment. ✅ Problem-Solving – Developed troubleshooting skills when handling equipment malfunctions or last-minute changes. ✅ Networking Opportunities – Connected with professionals in the industry, potentially opening doors for future work. ✅ Creativity & Technical Balance – Balanced creative aspects (lighting, sound design) with technical execution.

Cons

❌ High-Stress Situations – Tight deadlines, last-minute changes, and client expectations added pressure. ❌ Low Pay for Entry-Level ❌ Long & Irregular Hours – Late nights and weekend work were common.

Viewing 166 - 168 of 2,964 Reviews

Glassdoor has 3,531 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.