Ritz-Carlton reviews

3.7

67% would recommend to a friend

(2,966 total reviews)
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Hervé Humler

80% approve of CEO

66% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Jun 9, 2022
Recommend
CEO approval
Business Outlook

Pros

solid hourly wages with tips

Cons

Not the best place to work. The organization made us memorize their 9 values on how we served clients, yet these values were not reflected in how employees were treated by management. It was clear that management did not care about its employees. 1/10 experience.

3.0
May 26, 2022

Good team bad management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people that work there are nice

Cons

Managers don’t have a clue of what’s going on

3.0
Apr 28, 2022

Idk

Recommend
CEO approval
Business Outlook

Pros

Getting good tips there and networking

Cons

They don’t really treat the employees like they say they do

Viewing 169 - 171 of 2,966 Reviews

Glassdoor has 3,533 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.