Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,964 total reviews)
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Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Feb 4, 2025

Toxic workplace

Recommend
CEO approval
Business Outlook

Pros

Good company benefits and values

Cons

Horrible place. Don't go for growth. Very demeaning staff especially HR the entire team of manager is horrible.

4.0
Feb 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Great sense of teamwork within your department and assistance with other departments. Great work culture promoting a sense of luxury by going above and beyond, fulfilling unexpressed wishes and needs of guests.

Cons

Loyal Marriott Bonvoy members often don't receive full benefits, resulting in difficult interactions due to high, yet unpromised expectations. Work schedule subject to change often.

Viewing 172 - 174 of 2,964 Reviews

Glassdoor has 3,531 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.