Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,962 total reviews)
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Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Mar 21, 2026

Not worth it

Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are decent

Cons

Lots of bureaucratic obstacles Lack of accountability in certain departments. Lack of support from most upper and middle management and engineering. Not enough teamwork encouraged across hotel.

Viewing 22 - 24 of 2,962 Reviews

Glassdoor has 3,527 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.