Ritz-Carlton reviews

3.8

68% would recommend to a friend

(2,970 total reviews)
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Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.8 out of 5 stars, based on 2,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Apr 28, 2021

Good

Recommend
CEO approval
Business Outlook

Pros

Good environment and good opportunity

Cons

Cafeteria and staff washroom can be improved

3.0
Apr 19, 2021
Recommend
CEO approval
Business Outlook

Pros

- Challenging customer/guest (pros for people who loved Customer Service) - High Standard of Service - Lot of training

Cons

- low benefits compared to competitor e.g health benefit(lower than other hotel in its class, even from same Marriott group), - All about the result, you can do all sort of thing as long the target is achieve, no question will be asked.

Viewing 2566 - 2568 of 2,970 Reviews

Glassdoor has 3,538 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.