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      Ritz-Carlton

      Part of Marriott International

      Is this your company?

      Ritz-Carlton reviews

      3.8

      67% would recommend to a friend

      (2,969 total reviews)
      avatar

      Hervé Humler

      80% approve of CEO

      66% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Career opportunities

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.3

      Senior management

      3.2

      Work/Life balance

      Ritz-Carlton has an employee rating of 3.8 out of 5 stars, based on 2,969 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Jan 11, 2021

      Can't speak for the whole chain

      Server/waitress
      Recommend
      CEO approval
      Business Outlook

      Pros

      Extensive benefits, union services and vacations

      Cons

      High standards, without providing the means for the staff to execute their work properly

      3.0
      Jan 11, 2021

      Almost good place to work!

      Spa attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      A good place to work if you are people-oriented

      Cons

      The schedule needs to be review, organized, and more efficient.

      4.0
      Jan 9, 2021

      Great work environment, but inconsistencies from one property to another

      Director of marketing and communications
      Recommend
      CEO approval
      Business Outlook

      Pros

      Onboarding and ongoing training, lateral transfer opportunities, salaries for management positions, team work

      Cons

      Leadership inconsistency (from one property to another), lack of support from regional offices. Regional teams are overloaded and cannot provide individual attention, while luxury brands require constant support with clear branding guidelines. The re-structuration following the merger with Starwood came at great cost for individual brands and properties who lost brand-specific teams with their expertise and knowledge.

      Viewing 2614 - 2616 of 2,969 Reviews
      Related searches: Ritz-Carlton jobs | Ritz-Carlton salaries | Ritz-Carlton benefits | Ritz-Carlton interviews
      ReviewsRitz-Carlton reviews

      Glassdoor has 3,536 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.