Ritz-Carlton reviews

3.7

67% would recommend to a friend

(2,966 total reviews)
avatar

Hervé Humler

80% approve of CEO

66% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Sep 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Pay is competitive to other brands, great company with high standards for employees and guests, lots of attention to details

Cons

Micro managed, long hours as hourly position, more focused on outside company image rather than employees

3.0
Sep 22, 2014

Okay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay well. Flexible working hours.

Cons

Unfriendly work environment. Horrible management team.

4.0
Sep 22, 2014

Good Benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits good. Nice people. Consistent schedule.

Cons

Management is terrible and lacks good management skills

Viewing 2692 - 2694 of 2,966 Reviews

Glassdoor has 3,533 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.