Ritz-Carlton reviews

3.7

67% would recommend to a friend

(2,965 total reviews)
avatar

Hervé Humler

80% approve of CEO

66% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,965 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Mar 20, 2014

Top 1%

Recommend
CEO approval
Business Outlook

Pros

The ritz has world renowned customer service training.

Cons

High turnover of employees and underfunding for club level.

5.0
Mar 14, 2014
Recommend
CEO approval
Business Outlook

Pros

The networking capabilities are endless and the staff truly acts like family to each other.

Cons

Very hectic schedules at times, consistent with most of the hospitality industry.

Viewing 2749 - 2751 of 2,965 Reviews

Glassdoor has 3,532 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.