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      Ritz-Carlton

      Part of Marriott International

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      Ritz-Carlton reviews

      3.7

      69% would recommend to a friend

      (2,964 total reviews)
      avatar

      Hervé Humler

      80% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

      Reviews by job title

      3K reviews
      2.0
      Jul 12, 2013

      Leadership is causing low morale among employees

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Beautiful location Travel discounts Decent benefits

      Cons

      New leadership has not connected with hourly (line) staff. Changes are made and then re-changed with very little notice to employees. The new owners are treating the hotel like a private playground, making changes on a whim. Existing employees are being passed over for promotions because a leader wants to bring in new people without actually evaluating the existing employees. All of this has caused employee morale to deteriorate quickly since the first of the year.

      4.0
      Jul 6, 2013

      Great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great money, flexible schedule to go to school or see your kids.

      Cons

      You will work all holidays and have to take your vacations in the off season.

      4.0
      Jun 30, 2013

      An amazing place to learn

      Guest services supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have been working for RC for over a year now and I am amazed at how the company strives to make you better every day. The workplace is filled with happy and shiny people and it just feels so confortable to work there.

      Cons

      Hours are very long especially if you are in operations and most of the time the overtime is unpaid, you just do it because you care about your guests and your fellow employees. Salary is pretty low too but growth opportunity are amazing

      Viewing 2806 - 2808 of 2,964 Reviews
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      ReviewsRitz-Carlton reviews

      Glassdoor has 3,531 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.