Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,964 total reviews)
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Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Apr 11, 2017

Sales Executive

Recommend
CEO approval
Business Outlook

Pros

Definitely the extensive and constant training you receive for different skills. There is a genuine care for your capacity building. Another strong point is the teamwork experience, in my experience it is full of talented and passionate individuals from which you learn a lot.

Cons

It's such a good place to work higher positions rarely open and when they do, there is a queue of people that have been waiting for years. So if you are a relatively new member, unless you pull some strings, take a ticket and wait

4.0
Apr 2, 2017
Recommend
CEO approval
Business Outlook

Pros

-Strong company reputation, other high end brands eager to work with you. -F&B outlets always compete with market leaders. -For such a big company they take relatively good care of employees.

Cons

-Low salary, long work hours. -Massive amount of corporate regulations sometimes make taking care of simple things a big hassle. -RC doesnt own hotels, they only manage them. As such owners have a huge impact on how the hotel operates.

4.0
Mar 7, 2017

restaurant manager

Recommend
CEO approval
Business Outlook

Pros

Empowering and line employee focused

Cons

Too much side duties as a manager. very difficult to focus on guest satisfaction.

Viewing 2815 - 2817 of 2,964 Reviews

Glassdoor has 3,531 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.