Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,964 total reviews)
avatar

Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Jan 14, 2017

Great company, great culture, awesome team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company, great culture, awesome team

Cons

Could be long hour shift

3.0
Jan 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Once you finished your jobs, you could learn from the other departments

Cons

was repetitive, wasn't learning as much as i would have liked to learn

2.0
Dec 21, 2016

Front of the House

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Accommodation, transportation, and food at work is provided. 50% of the colleagues are genuinely nice. Guests are mostly business guests and want things fast. Beautiful hotel. Diversed workplace with over 69 nationalities but mostly Indians, Filipinos, Russians, Pakistanis, and Chinese. Brand is very good on resume,

Cons

Food is horribly cooked and only caters to Indians. Management especially managers at front of house obviously has favoritism. Not much recognition for the effort of EVERY employee who does well but recognition is constantly given to favorites. Hiring manager needs to make sure to monitor good and bad employees. Other 50% of the colleagues are perverts, Mostly Indians, which makes it very uncomfortable workplace.

Viewing 2824 - 2826 of 2,964 Reviews

Glassdoor has 3,531 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.