Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,963 total reviews)
avatar

Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,963 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Dec 13, 2012
Recommend
CEO approval
Business Outlook

Pros

Made it through the recession because of wealthy people. Business groups fell off but are now coming back. Good environment esthetically to work in. Hours are very good, can practically choose which days and times to work.

Cons

Management, Management, MANAGEMENT!!! Need I say more. They need training on how NOT to treat people badly, how not to PLAY favorites, how to COMMUNICATE CLEARLY AND PRECISELY. Communication is horrible between team members and other departments. Lots of secrets and withholding of information. LOts of gossip. The worst personality always get promoted based on the persons ability to LIE, CHEAT, AND SLEEP HIS/HER way to the top. Pay could be a lot better.

4.0
Nov 29, 2012
Recommend
CEO approval
Business Outlook

Pros

Awesome company culture that is practiced at all levels of the organization Great training programs Excellent opportunities for growth

Cons

pay scale for all jobs are typically 20% less than competition, i.e .Four Season and Mandarin Oriental

Viewing 2845 - 2847 of 2,963 Reviews

Glassdoor has 3,530 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.