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      Ritz-Carlton

      Part of Marriott International

      Is this your company?

      Ritz-Carlton reviews

      3.7

      69% would recommend to a friend

      (2,962 total reviews)
      avatar

      Hervé Humler

      80% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

      Reviews by job title

      3K reviews
      2.0
      Jul 28, 2011

      Very dissapointing

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hotel discounts are amazing and depending on the hotel the work environment can be great

      Cons

      Some leadership can be very autocratic

      3.0
      Jun 14, 2011

      Depends who you have implementing the staff.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      When you have people that appreciate you, you will go far.

      Cons

      When you have management that takes you for granted you may work a lot hours for no further placement.

      4.0
      Jun 5, 2011

      Ladies and Gentleman SERVING

      Guest services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most time off requests approved, great hotel discounts, decent pay compared to other hotels, looks good on paper, good for experience.

      Cons

      Management is lazy and work long hours slacking off for sympathy , lack of discipline, lack of respect between departments, flex shifts, most holidays, guests are horrible, typical Marriott atmosphere where the worst a guest complains/treats an employee the more they get. With as much revenue this brand of hotel makes you would think the employees would benefit. Instead The Ritz-Carlton minimizes staff and cuts supplies.

      Viewing 2905 - 2907 of 2,962 Reviews
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      ReviewsRitz-Carlton reviews

      Glassdoor has 3,527 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.