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      RoadRunner

      Engaged Employer

      RoadRunner reviews

      3.5

      69% would recommend to a friend

      (327 total reviews)
      avatar

      Graham Rihn

      78% approve of CEO

      62% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.9

      Work/Life balance

      3.8

      Compensation and benefits

      3.7

      Culture & values

      3.7

      Career opportunities

      3.5

      Senior management

      RoadRunner has an employee rating of 3.5 out of 5 stars, based on 327 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RoadRunner employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      327 reviews
      5.0
      Jan 29, 2019

      Up and coming start-up

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great, hard working employees. Exciting business model that is getting results. Good tools. Management that listens to its employees.

      Cons

      The parking/commuting situation isn't for everyone (its downtown). However, they are implementing a commuter benefit to allow us to use tax-free funds for the cost of public transit or parking.

      avatar
      RoadRunner Response
      7y
      We appreciate you taking the time to share your feedback with us. Every recommendation and piece of feedback we receive is taken into consideration. We are driven by the opportunity for employees like you to grow within our organization and take on new challenges. Please continue sharing feedback about your experience with us and feel free to reach out to feedback@roadrunnerwm.com if you'd like to set aside time to review your personal feedback with us in person. Sincerely, RoadRunner Recycling
      4.0
      Jan 28, 2019

      Great company, bdr job not as glamorous

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people who work in this office are awesome! I loved the environment and positive attitude of mostly every one there. It is truly a great company and I miss working there daily. Upper management truly listens and makes you feel important. The ceo and cfo knew my name, and would talk to me every time I saw them. You won’t have that at most companies. No work place is perfect, and there are definitely things that need worked on, but for a young company they have tackled a lot of the issues most people complain about here. The BDR job is not glamorous by any means. It takes a lot of hard work and luck. The people that do well put in a lot of effort and it didn’t go unnoticed. The bdr job just wasn’t for me. If I would have started in another department, I would’ve stayed at Roadrunner for a long time.

      Cons

      No work life balance. Parking/commuting can get really expensive. All of the sales coaches had different rules/exceptions for their teams which made it unfair to a lot of the BDRS. Commission structure needs worked on

      avatar
      RoadRunner Response
      7y
      Thank you for sharing feedback about your experience at RoadRunner. We are sorry to hear that the Business Development Representative role was not for you. We wish you would have brought this to our attention for consideration. We pride ourselves in supporting team members who believe their skillset would be a better fit in a different department within the organization. This month alone, multiple team members have switched roles and transitioned into different departments at RoadRunner. If you have interest in speaking with us in more detail about your experience please reach out to feedback@roadrunnerwm.com. If we do not get a chance to speak, we wish you the best of luck in your next role. Sincerely, RoadRunner Recycling
      3.0
      Jan 23, 2019

      Telemarketing - Great Job to get experience

      Bdr
      Recommend
      CEO approval
      Business Outlook

      Pros

      Dress code is relaxed. Ton of good people at this company. Coworkers make the day fun and exciting. Lunch spots and beautiful downtown location. Minimal micro managing.

      Cons

      This is telemarketing/appointment booking. Expect to make 70+ meaningful dials a day off of your own generated leads. Serious data entry can take out of your calls which leads to messages from management. Managers and directors walk around critiquing performance while they play with board games/puzzles. Turnover rate is terrible because the job description is not completely honest. They will offer sign on bonuses and refer all bonuses to get you in the door. Business Development Reps are expendable at any point in time but they never look at the “coaches” as a reason for why the sale reps numbers are low. Sales coaches have minimal to no actual management experience. They just happened to be in this position at the right time which produced good numbers for them, was easy for them to be promoted because the number of reps at the time was extremely low. No sick days. All time off is paid time off and if you go over a certain amount of days you get canned. Expect to make up for the day you took off. Not sure why it’s called time off if we are expected to reach the daily number even when we are off.

      avatar
      RoadRunner Response
      7y
      We appreciate you taking time to share feedback about your experience at RoadRunner. We take every piece of feedback we receive into consideration. Over the past 18 months, our leadership team has introduced a number of initiatives related to the areas you provided feedback on, including supplemental training programs for managers and Business Development Representatives aimed at promoting personal and professional growth. We strive to ensure every candidate has a very clear understanding of what a 'day in the life' of a Business Development Representative looks like, and we'd like to understand how your expectations of the role were not met. We encourage you to reach out to us at feedback@roadrunnerwm.com if you're interested in a confidential conversation to help us understand more about that. If we do not have a chance to speak, we wish you the best of luck in your future endeavors. RoadRunner Recycling
      Viewing 298 - 300 of 327 Reviews
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      Glassdoor has 330 RoadRunner reviews submitted anonymously by RoadRunner employees. Read employee reviews and ratings on Glassdoor to decide if RoadRunner is right for you.