Ross Stores reviews

3.2

51% would recommend to a friend

(11,199 total reviews)
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Jim Conroy

62% approve of CEO

47% positive business outlook

Ross Stores has an employee rating of 3.2 out of 5 stars, based on 11,199 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ross Stores employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
3.0
Mar 22, 2011

Over worked and unappreciated

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are a people person and like meeting diverse clientele then this company is for you.

Cons

Always understaffed due to company guidelines for payroll buget to store sales ratio. Every position at Ross encompasses the duties of 2 or more positions (ie cashier-must also do floor restocking and merchandising, stock room-receive mechandise, process merchandise, and stockingmerchandise on sales floor per in-store merchandising proticols

2.0
Mar 15, 2011
Recommend
CEO approval
Business Outlook

Pros

Their were some many nice people there....mostly from other departments and I believe probably because there wasn't a fear of losing there job with workers from other departments.

Cons

Bad Management....or should I say Upper Management wasn't doing their job in obtaining quality Managers and/or keeping tabs on them. Nothing positive came out of my Managers mouth. The department moral was always very vegative as a result. Everyone in the department disliked this particular Manager but Upper Management just continued to look the other way and instead let the subordinates suffer, stress, and eventually burn out. Both Management and Upper Managemet would sacrifice the subordinates, and lie right in front of them, in order to save their behind. There was no decency in this department. Scare tactics were being used in that everyone in the department was in constant fear of losing their job. Co-Workers did not trust each other as a result of this and there was always an uneasiness within the department. It was not an evironment where you could maximize your abilities and potential nor could you feel comfortable knowing that your co-workers had your back.

Viewing 11110 - 11112 of 11,199 Reviews

Glassdoor has 11,724 Ross Stores reviews submitted anonymously by Ross Stores employees. Read employee reviews and ratings on Glassdoor to decide if Ross Stores is right for you.