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Round One Entertainment

Engaged Employer

Round One Entertainment reviews

2.9

35% would recommend to a friend

(348 total reviews)
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Akira Ide

Not enough data to show CEO approval

33% positive business outlook

Round One Entertainment has an employee rating of 2.9 out of 5 stars, based on 348 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Round One Entertainment employee rating is 25% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

348 reviews
3.0
Nov 6, 2018

Very understanding with student schedules.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The staff is super understanding of people’s schedules, communication with management was great, predictable schedule.

Cons

Unorganized, once you choose a certain schedule it’s hard to change it, understaffed, when they found out I had turned 18 all I worked was night shift.

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Round One Entertainment Response
6y
Thank you for your feedback. We are glad to hear that our managers were understanding and were able to have good communication with everyone. While organization is one of our top priorities, we will make sure to keep improving how we can make scheduling more simple for both our associates and managers!
4.0
Oct 31, 2018

Amusement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun staff, cute girls, easy work

Cons

Customers rude, people calling out too often

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Round One Entertainment Response
6y
Thank you for the feedback! We are glad that you were able to perform the job duties with ease, though it's not an easy job. We understand that customers can be difficult at times, and we appreciate you putting those customer service skills to work!
1.0
Oct 30, 2018

Former manager

Recommend
CEO approval
Business Outlook

Pros

Great video games, redemption prizes, karaoke, associates.

Cons

Total disconnect from other locations. Stores employees are looked down upon from HQ. No recognition for doing well, no bonus structure in place. No incentives for retention. Non competitive wages. No corporate culture or core values. No acknowledgement of diversity and inclusion. No formal written review for annual evaluation or goal setting. DM made promises but failed to deliver on those promises. DM always reeks of alcohol, disappears for hours. No accountability for DMs. No open door policy to air grievances. The company thinks everyone is stealing from them. Newer locations being opened in bad neighborhoods and failing malls. Antiquated back office operations.

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Round One Entertainment Response
6y
Thank you very much for your detailed review. We understand many of the concerns that you have expressed, and want to let you know that HR will be there to listen to you if you would like to anonymously voice them any further. Your advice will be taken into consideration, and we will continue to make Round 1 a fun place to work for people of all genders, races, and religions!
Viewing 325 - 327 of 348 Reviews

Glassdoor has 350 Round One Entertainment reviews submitted anonymously by Round One Entertainment employees. Read employee reviews and ratings on Glassdoor to decide if Round One Entertainment is right for you.