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Round One Entertainment

Engaged Employer

Round One Entertainment reviews

2.9

38% would recommend to a friend

(348 total reviews)
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Akira Ide

Not enough data to show CEO approval

28% positive business outlook

Round One Entertainment has an employee rating of 2.9 out of 5 stars, based on 348 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Round One Entertainment employee rating is 25% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

348 reviews
4.0
Jul 17, 2020
Recommend
CEO approval
Business Outlook

Pros

-Flexible with your hours but it would look great on your resume if you work full weekends during the summer and weekdays during the school season (more likely to get hired this way) -Have a good pay that gives a lot of hours during the busy season (Summer and late spring) -Have the potential to be given raises based on how hard you work and how long you have been with the company -Easy to rise and be promoted if you work hard and diligently in the job -Majority of the coworkers are very nice people -Management has your back when it comes to difficult customers -The job is fairly easy for what it pays

Cons

-Work hours are cut heavily during the slow season (winter and fall) -The work environment could potentially become toxic. What I mean is that there are few people with higher authority that likes to gossip and spread rumors. You have to be wary of who you talk to or it could come back to bite you in the butt. -Some managers are biased in how they act and treat some employees but most of the time the treatment is very subtle. -It is a customer service job in an entertainment environment that is open at very late at night hours, where alcohol is also served. Be mentally prepared for drunk customers. -You can no longer play ticket games or crane games one you start working there until you quit and no longer work for the company. -The benefits are not that great. You get 3 bowling games a week and you can only use it for yourself and only on weekdays. You also get 30% off from the food court. Yup, that's it. The other benefits they list on the website is only given to full-time workers who are mainly supervisor or higher.

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Round One Entertainment Response
5y
Thank you for your detailed review. We appreciate the hard work you put into one of our very first stores! We are sorry to hear about some of the poor experiences you've had with management. We are always looking to improve the well-being of our employees, and your review helps us do so!
4.0
Jul 15, 2020
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers and flexible hours

Cons

Lower pay and am not sure if promotions will be eventually available

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Round One Entertainment Response
5y
Thank you for your review. We hope you are learning a lot about all our state of the art arcade games and bowling machines with our hands on training program!
3.0
Jul 12, 2020

Always on your feet

Recommend
CEO approval
Business Outlook

Pros

Interesting machines, unique perspective of game cabinets

Cons

Loud, inconsistent work, forced appearance of work

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Round One Entertainment Response
5y
Thank you for your review. We appreciate you taking the time to learn some of the challenging tasks of our mechanics department.
Viewing 337 - 339 of 348 Reviews

Glassdoor has 350 Round One Entertainment reviews submitted anonymously by Round One Entertainment employees. Read employee reviews and ratings on Glassdoor to decide if Round One Entertainment is right for you.