Apr 16, 2024
Round One Entertainment reviews
2.9
35% would recommend to a friend
Akira Ide
Not enough data to show CEO approval
33% positive business outlook
Round One Entertainment has an employee rating of 2.9 out of 5 stars, based on 349 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Round One Entertainment employee rating is 25% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).
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Reviews by job title
349 reviews
2.0
Apr 6, 2024
Recommend
CEO approval
Business Outlook
Pros
cute products, discount on food, fun to work with cranes and set up
Cons
overworked underpaid, can't play any crane games or win tickets, toxic work environment and wishy washy management
4.0
Apr 3, 2024
Recommend
CEO approval
Business Outlook
Pros
Diverse Work Environment: Round 1 Entertainment attracts a diverse customer base, which can create a dynamic and vibrant workplace environment. Interacting with customers from different backgrounds can be enriching and enjoyable. Opportunities for Skill Development: Working at Round 1 Entertainment provides opportunities to develop a range of skills, including customer service, teamwork, problem-solving, and communication skills. These skills are valuable and transferrable to various industries. Employee Discounts and Perks: Many entertainment venues offer employee discounts or free access to their facilities, allowing employees to enjoy the amenities during their free time. This can be a significant perk for those who enjoy gaming, bowling, or other activities offered by Round 1. Flexible Scheduling: Round 1 Entertainment may offer flexible scheduling options, making it suitable for students, part-time workers, or individuals with other commitments. This flexibility can help employees achieve a better work-life balance. Social Interaction: Working at an entertainment venue like Round 1 provides ample opportunities for social interaction with both colleagues and customers. For individuals who enjoy engaging with others and thrive in a social environment, this can be a major pro. Team Atmosphere: Collaborating with colleagues to ensure smooth operations and provide excellent customer service can foster a strong sense of teamwork and camaraderie. Building positive relationships with coworkers can make the work experience more enjoyable. Potential for Advancement: Round 1 Entertainment may offer opportunities for career advancement for dedicated and motivated employees. Advancement possibilities could include moving into supervisory or managerial roles, gaining experience in different areas of the business, or pursuing leadership positions. Exposure to Entertainment Industry: Working at Round 1 Entertainment exposes employees to the entertainment industry, providing insights into the operations of an entertainment venue and the preferences of its customers. This experience can be valuable for individuals interested in pursuing careers in hospitality, entertainment management, or related fields.
Cons
Irregular Hours: Depending on the location and business demand, employees may be required to work irregular hours, including evenings, weekends, and holidays. This can make it challenging to maintain a consistent schedule or balance work with other commitments. High-Pressure Environment: Working in a fast-paced entertainment venue like Round 1 can be stressful, especially during peak hours when there is a high volume of customers. Employees may need to deal with long lines, impatient customers, and equipment malfunctions, which can lead to increased stress levels. Physical Demands: Some positions at Round 1 Entertainment, such as those involving arcade game maintenance, bowling lane upkeep, or food service, may require physical exertion. Employees may need to stand for long periods, lift heavy objects, or perform repetitive tasks, which can lead to fatigue or discomfort. Customer Service Challenges: Dealing with a diverse range of customers, including children, families, and groups of friends, can be challenging. Employees may encounter difficult or unruly customers, complaints, or conflicts that require patience, empathy, and conflict resolution skills. Limited Career Growth: While there may be opportunities for advancement within Round 1 Entertainment, the scope for career growth may be limited compared to other industries. Advancement opportunities may be dependent on factors such as seniority, performance, and availability of positions. Pay and Benefits: Entry-level positions at Round 1 Entertainment may offer relatively low pay and limited benefits, such as healthcare coverage or retirement plans. Employees may need to rely on tips or seek additional employment to supplement their income. Noise and Crowds: Working in a bustling entertainment venue can expose employees to high levels of noise and crowds, which may be overwhelming for some individuals. This environment may not be suitable for those who prefer quieter or less crowded work settings. Seasonal Variability: The demand for entertainment activities may fluctuate seasonally, leading to periods of high business activity followed by slower periods. This variability in workload and income may pose challenges for employees seeking stable employment.
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