Pros
Thorough training, very supportive team, free snacks/beverages, catered lunch every other week. I really enjoyed the atmosphere and people here and often attended social events.
Cons
I saw many hardworking teammates pushed out of the company because they either were never going to be promoted after years of empty promises, or they went through a rough time in their life and couldn't keep up with the emotional toll of our specific work. Promotions pretty much didn't exist unless you worked in the Spokane office, where less qualified people were often moved up. They said it was due to space, but it was more likely to do with pay differential between Seattle and Spokane. As with any startup, the teams were always restructuring, but that just kept things interesting.