Rover.com reviews

4.3

85% would recommend to a friend

(292 total reviews)
avatar

Brent Turner

100% approve of CEO

66% positive business outlook

Rover.com has an employee rating of 4.3 out of 5 stars, based on 292 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Rover.com employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

292 reviews
5.0
Aug 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Rover has a very welcoming and accepting culture that enables me to be bring my best self to work. The people are extremely friendly and share a common bond around the company mission.

Cons

Not crazy about the commute, but my team has flexible work from home practices.

1.0
Jul 11, 2019
Recommend
CEO approval
Business Outlook

Pros

- Wonderful dog obsessed people - Some of the best people I've ever worked with (though Rover has a really hard time the good ones, see below) - Great marketing. Rover is actually a better marketing company that it is a technology company or a service. Marketing and managing public perception of the company is more of a priority than the actually technology itself or the customer experience. - For select people, Rover really can be a career maker.

Cons

- Can’t keep their best employees. Rover hired some of the best people I've ever worked with. Unfortunately Rover had a very hard time keeping them due to us feeling overworked, underpaid, and underappreciated, and lack of career growth. Waves of great employees would leave after repeated bad management decisions. - Rover also hired some of the absolutely most incompetent people I've ever worked with, primarily managers. Like comically bad managers, who when they were hired or promoted it resulted in 75% of the existing team leaving. My favorite managers are all gone, the worst ones are still there and are still getting promoted. - Sexist managers are promoted. Female employees being told they need to be more emotionally expressive, male managers taking credit for their female employees work and ideas, erasing the female employee's contributions, etc. - Rampant favoritism. Favoritism is a huge factor in who gets promoted. - Pay is not competitive in many positions. I was offered a position at a similar sized tech startup that had lower responsibilities and stress that paid almost 50% more. Also managers talking poorly about job candidates, behind their backs of course, who ask for an entirely reasonable living wage for the position they're hiring for. Employees being shamed for wanting pay that doesn't make them live paycheck to paycheck. - Some job’s maximum annual structured pay raise percentages are less than the annual increase in cost of living. That means even if you get the maximum raise, you might still be making the same or less than you did the year before the raise. - Yes manning - There are very few people who can really express their opinions and concerns about the company, how it is being run, etc without severe consequences. Lower level employees who love Rover and want to make suggestions about how to improve things have a tendency of getting fired, laid-off, or frozen out of the organization. Doing anything but singing the praises of Rover and acting like a happy go lucky employee can get you in trouble really fast. - Fake PiPs/job security reassurances and sudden firings are common. Do not trust a manager that puts you on any sort of performance improvement plan regardless of what they call it and regardless of what reassurances they give you that you're not on track to be fired. They are just trying to keep you calm and happy while they gather enough evidence to satisfy HR before firing you. Don't believe managers when they tell you they'd been working with an employee for a while before firing them. - HR is helpless to improves systemic problems. They’re really nice people, but remember their job is to protect Rover. Too many bad managers get promoted regardless of bad behaviors. Employees who expressed concerns were gone, sometimes voluntarily, sometimes due to firings a short time later.

5.0
Jul 3, 2019

Great Culture

Recommend
CEO approval
Business Outlook

Pros

Fast-paced, smart company growing quickly with lots of fun challenges to be solved. Encouragement from senior management to learn and grow in your careers.

Cons

Company hiring has been slow, which can make the workload harder at times

Viewing 187 - 189 of 292 Reviews

Glassdoor has 445 Rover.com reviews submitted anonymously by Rover.com employees. Read employee reviews and ratings on Glassdoor to decide if Rover.com is right for you.