Rover.com reviews

4.3

84% would recommend to a friend

(293 total reviews)
avatar

Brent Turner

100% approve of CEO

66% positive business outlook

Rover.com has an employee rating of 4.3 out of 5 stars, based on 293 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Rover.com employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

293 reviews
3.0
Apr 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Great work life balance. Fun people to work with. Dogs everywhere! Work on a product that makes a difference. Ops team is amazing.

Cons

Poor, inexperienced tech leadership. Decisions and planning take way too long. Promotions seem to be based on time at company instead of ability or prior experience

1.0
Jan 16, 2019

Misleading

Recommend
CEO approval
Business Outlook

Pros

-They stock the kitchen full of snacks. -You can sometimes bring your dog into work, but at what cost

Cons

-They do not promote from within -You will never get a raise -Managers and supervisors lack experience and knowledge making the job very difficult -Job roles change at the drop of a hat -Management/HR does not take ownership of their mistakes -Lack of training -Claims to have a wonderful work environment and culture when in reality no one is happy, unless your management getting paid 5x as much as baseline employee, to do absolutely nothing -Lack of professional communication from HR/not maintaining a neutral position -Lack of consistency for WFH - not every employee receives the same benefits/treatment -You have to pay 12 dollars for parking, that is if you want to be safe going to and from work in the early morning and late hours -Being aware of inappropriate employee conduct and doing nothing -Working weekends, holidays with little to no pay compensation -Hours vary from starting at 4am PST to getting off at 10PM PST and 24/7 for the customer experience team -Pay is not at all equal, management chooses who to pay more based on the budget for that moment, not experience or education

3.0
Jan 26, 2018
Recommend
CEO approval
Business Outlook

Pros

Every person I've met here has been extremely dedicated to their jobs. I've spent time at other startups and can say with confidence that the people at Rover really believe in what they're working towards.

Cons

The pay is disappointingly low for lower level Ops workers. The perks are only just okay currently.

Viewing 25 - 27 of 293 Reviews

Glassdoor has 446 Rover.com reviews submitted anonymously by Rover.com employees. Read employee reviews and ratings on Glassdoor to decide if Rover.com is right for you.