Is Royal Caribbean Group a good company to work for?

Royal Caribbean Group has an overall rating of 3.8 out of 5, based on over 3,397 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 67% of employees would recommend working at Royal Caribbean Group to a friend and 70% have a positive outlook for the business. The best reviews about Royal Caribbean Group have been left by employees working as Intern , Project Manager and Server/Waiter .

Does Royal Caribbean Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Royal Caribbean Group employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Royal Caribbean Group. This rating has been stable over the past 12 months.

How satisfied are employees working at Royal Caribbean Group?

67% of Royal Caribbean Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Royal Caribbean Group 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Royal Caribbean Group?

Manager (53) , Assistant Waiter (40) , Server/Waiter (33) , Customer Service Representative (30) , Director (27) , Analyst (26) , Bartender (26) , Intern (26) , Casino Dealer (25) , Sports Staff (22) , Youth Staff (Onboard) (22) , Bar Server (20) , Guest Services Officer (20) , Photographer (18) , Technical Stage Staff (17)

What are the pros of working at Royal Caribbean Group according to real employee reviews?

"Great Place and people." ((in 151 reviews)); "Good salary and I get to travel in different countries and meet different races of people" ((in 119 reviews)); "Great culture and very friendly" ((in 74 reviews)); "Great work environment and people" ((in 41 reviews)); "+Great opportunity in the local Miami area" ((in 39 reviews))

What are the cons of working at Royal Caribbean Group according to real employee reviews?

"Long hours of working plus some limited time at the ports.....but overall its the best place to grow and have a wow experience!!" ((in 92 reviews)); "No work/life balance on a cruise ship" ((in 35 reviews)); "On the job training barely exists, not a lot of promotion opportunities for managers and directors." ((in 33 reviews)); "Upper management is corrupt and the environment in IT is that of disillusion and employees waiting to receive a severance package." ((in 23 reviews)); "Outdated contractor rules that require time off after a short contract." ((in 20 reviews))

What are employees saying about Royal Caribbean Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Royal Caribbean Group layoffs and their outlook for job security at Royal Caribbean Group in 2026.

What are the top reviewed Royal Caribbean Group locations?

Miami , Miramar , Springfield , New York , Fort Lauderdale , Wichita , Miami Beach , Eugene , Los Angeles , Orlando , Florida City , Tampa , Port of Miami , Newark , Washington , Weston , San Juan , Pembroke Pines , Austin , Union City , Jacksonville , Panama City Beach , South Florida , Florid , Europa , Cruise , Florida Ridge , Florida Junction , Florence , Chicago

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Royal Caribbean Group

Royal Caribbean Group reviews

3.8

67% would recommend to a friend

(2,137 total reviews)

Jason Liberty

71% approve of CEO

70% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.7

Career opportunities

3.4

Work/Life balance

3.4

Senior management

Royal Caribbean Group has an employee rating of 3.8 out of 5 stars, based on 2,137 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Royal Caribbean Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jul 9, 2026

Collaborative team and fun industry, but strict hours limit flexibility

Account executive

Recommend

CEO approval

Business Outlook

Pros

The industry is fun, my team is great, everyone seems to be very collaborative, benefits are good when it comes to cruising/health

Cons

The strict 9-5 rule is extremely limiting and non-accommodating, especially to those who put in extra hours outside of work, business trips, and weekends. This company has always been about quality, but now that is looked over, and only time in the office is valued.

5.0

Jul 2, 2026

8 years with RCG

Team leader

Recommend

CEO approval

Business Outlook

Pros

Great work environment. There is also room for growth. First in terms of innovation specific to crew onboarding

Cons

Cant think of any thing.

3.0

Jul 2, 2026

A Great Place to Work That Needs to Trust Its People More

Manager

Recommend

CEO approval

Business Outlook

Pros

The people - hardworking, honest and like family. The vision of the company - groundbreaking and innovative The benefits - cruise benefits for employees & friends and family Work from home Fridays Week off in December for the holidays Little Cruisers onsite daycare

Cons

Little to no flexibility in work hours. They preach a work life balance but then send out weekly "clock in/clock out" reports to supervisors, making a big deal if you are not logging your 8 hours in the office, but then do not take into account the afterhours that are being put in at home, sometimes on vacation and while traveling for work.

Viewing 7 - 9 of 2,137 Reviews

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Jobs at Royal Caribbean Group

Director, Hotel Operations

Manager, Sports Partnership Marketing

Senior Executive Administrator Assistant

Analyst, Revenue Management

Miami, FL

View job

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Royal Caribbean Group

Royal Caribbean Group reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Collaborative team and fun industry, but strict hours limit flexibility

8 years with RCG

A Great Place to Work That Needs to Trust Its People More

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Jobs at Royal Caribbean Group

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