Russell Cellular Customer Service Representative/RSA reviews

4.0

100% would recommend to a friend

(1 total review)

Jeff Russell

100% approve of CEO

Reviews by job title

1 review
4.0
May 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Great team-oriented company working to meet commission-based objectives in a competitive retail sales environment.

Cons

Very authoritative and despotic management. Commission tiers slowly deteriorate and unrealistic unnecessary expectations from Jevon Russell and other upper management who do not understand the nuances of working day-to-day operations in a retail sales environment. While this company has been excellent for many years, Russell Cellular has slowly lost experience and tenured employees by cutting costs and making changes that make life harder for customers and sales reps. Things like lowing minimum wage from 15 to 13 in certain areas

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