Does S3 Shared Service Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, S3 Shared Service Solutions employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at S3 Shared Service Solutions. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at S3 Shared Service Solutions?

53% of S3 Shared Service Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated S3 Shared Service Solutions 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at S3 Shared Service Solutions?

Member Service Representative (33) , Customer Service Representative (8) , Consumer Loan Processor (6) , Call Center Representative (5) , Manager (5) , Member Services Representative (5) , Customer Service Representative (CSR) (4) , Loan Processor (4) , Mortgage Loan Processor (4) , Msr (4) , Contact Center Representative (3) , Digital Support Specialist (3) , Employee Experience Specialist (3) , File Processor (3) , Assistant Manager (2)

What are the pros of working at S3 Shared Service Solutions according to real employee reviews?

"Some employees also get to work from home." ((in 18 reviews)); "Remote work and good benefits" ((in 12 reviews)); "Positive and great culture all around" ((in 10 reviews)); "We also stress a good work/life balance." ((in 9 reviews)); "Orientation was the best training I've ever had." ((in 9 reviews))

What are the cons of working at S3 Shared Service Solutions according to real employee reviews?

"Pay is low for comparable work in industry." ((in 13 reviews)); "Managers constantly harass you even if you perform well." ((in 10 reviews)); "Favoritism is a big thing here." ((in 7 reviews)); "We need more money and competitive salaries" ((in 7 reviews)); "Great management team!" ((in 5 reviews))

What are employees saying about S3 Shared Service Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about S3 Shared Service Solutions layoffs and their outlook for job security at S3 Shared Service Solutions in 2026.

What are the top reviewed S3 Shared Service Solutions locations?

Linthicum , Baltimore , Linthicum Heights , Denver , Columbia , Greenwood Village , Atlanta , Greenwood Village , Illinois City , New York , Maryland , Jacksonville , Saint Cloud , Englewood , Broomall , Philadelphia , Glen Burnie , Halethorpe , Odenton , Savage , Laurel , Olney , Rockville , Silver Spring , Charleston , Columbia , Dacula , Winder , Augusta , Maryland City

S3 Shared Service Solutions reviews

3.1

53% would recommend to a friend

(235 total reviews)

Mike Scully

60% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (235 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

S3 Shared Service Solutions has an employee rating of 3.1 out of 5 stars, based on 235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The S3 Shared Service Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

235 reviews

3.0

Dec 23, 2024

Not well compensated for the work given

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Assisting the members, great training.

Cons

High call volume, lack of benefits, working for multiple companies & management treats you as a number.

S3 Shared Service Solutions Response

1y

Thank you for taking the time to share your personal experience at S3! Your feedback is valuable information that will help continue to make S3 a positive place to work.

4.0

Dec 18, 2023

Good company, difficult industry

Production assistant

Recommend

CEO approval

Business Outlook

Pros

Good benefits, work life balance. Management hands off approach unless there are issues. Remote and hybrid positions available.

Cons

Pay is low for comparable work in industry. Reviews are only once a year and it is possible to miss the annual review based on your hire date... I went 18 months before my 1st review.

S3 Shared Service Solutions Response

2y

Thank you for your response. S3 is constantly reviewing our Performance Review process and will keep your advice to management in mind. Should you like to share additional information, we encourage you to reach out to our HR department.

4.0

Sep 22, 2023

Company willing to change

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

They’ve come a long way in being able to reflect on the employee experience

Cons

Treated more like a vendor than a partner by the consortium credit unions

S3 Shared Service Solutions Response

2y

4. We appreciate you sharing your personal experience and are dedicated to making S3 the best place to be! We are dedicated to providing strong benefits options to our employees and will continue to work on ways to provide as many resources and benefits as possible. Should you like to learn more about the benefits we have available or provide additional feedback on your experience, please do not hesitate to contact us at S3HR@s3cuso.com.

Viewing 85 - 87 of 235 Reviews

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Jobs at S3 Shared Service Solutions

Member Service Representative

Member Service Representative

Member Service Representative

Member Service Representative