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S3 Shared Service Solutions

Engaged Employer

S3 Shared Service Solutions reviews

3.1

53% would recommend to a friend

(55 total reviews)

Mike Scully

60% approve of CEO

53% positive business outlook

Reviews by job title

55 reviews

Reviews about "Compensation"

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1.0
May 22, 2023

Terrible company to work for.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is ok but not enough for all the work.

Cons

everything managers do not train employees well They throw you to the phones and do not care about employees at all They care more about their members They place you in all departments but then the manager has no idea about certain departments, so you have to find a manager that can answer your questions. Some questions never get answered.

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S3 Shared Service Solutions Response
3y
2. Thank you for taking the time to share your feedback. At S3, our commitment is not only to our Members, but to our employees as well. We strive to provide an environment where employees feel valued, treated fairly and respected. Should you have additional information you would like to share, we encourage you to contact our Human Resources team at S3HR@s3cuso.com.
2.0
Dec 30, 2022
Recommend
CEO approval
Business Outlook

Pros

You get to work remotely, and you get health insurance and a 401k.

Cons

Not much room for advancement, unrealistic expectations for quality and call volume unless you're willing to pass the buck at the first opportunity. Everyone that works there is burnt out and overworked. Other departments that you need to contact are loathe to help as well. Between the agents that are reluctant to help, and the system issues that happen every other week, prepare to be yelled at unnecessarily by the members that are constantly impacted by it. Take this job if you need money, but make sure you keep your application up to date because you deserve better

Viewing 16 - 18 of 55 Reviews

Glassdoor has 239 S3 Shared Service Solutions reviews submitted anonymously by S3 Shared Service Solutions employees. Read employee reviews and ratings on Glassdoor to decide if S3 Shared Service Solutions is right for you.