Is SAIC a good company to work for as a Support Desk/Help Desk Associate?

Support Desk/Help Desk Associate professionals working at SAIC have rated their employer with 4.2 out of 5 stars in 37 Glassdoor reviews. This is a higher than average score with the overall rating of SAIC employees being 3.9 out of 5 stars. Search open Support Desk/Help Desk Associate Jobs at SAIC now and start preparing for your job interview by browsing frequently asked Support Desk/Help Desk Associate interview questions at SAIC .

Does SAIC pay Support Desk/Help Desk Associate employees well?

Support Desk/Help Desk Associate professionals rate their compensation and benefits at SAIC with 3.9 out of 5 stars based on 37 anonymously submitted employee reviews. This is 5.3% better than the company average rating for salary and benefits. Find out more about Support Desk/Help Desk Associate salaries at SAIC.

What are the top reviewed jobs at SAIC?

Software Engineer (173) , Systems Engineer (113) , Senior Software Engineer (97) , Project Manager (71) , Analyst (65) , Program Manager (64) , Senior Systems Engineer (63) , Systems Administrator (55) , Software Developer (47) , Network Engineer (43) , Engineer (42) , Remote Pilot Operator (34) , Cyber Security Analyst (33) , Program Analyst (30) , Intern (29)

What are the pros of working at SAIC according to real employee reviews?

"The company also provides good benefits and the HR department is great to work with.." ((in 502 reviews)); "plenty of projects to move around (con as well) and good pay" ((in 311 reviews)); "I've been with the company a long time and I have worked with some great people over the years." ((in 285 reviews)); "Good work Life Balance.... highly dependent on the client and your team." ((in 163 reviews)); "The company provides good salary" ((in 154 reviews))

What are the cons of working at SAIC according to real employee reviews?

"Management was poor and ill" ((in 210 reviews)); "You can pretty much tell if you have a good manager by how they respond to your asking for additional training or certification opportunities." ((in 69 reviews)); "No training and let go when contract ends." ((in 65 reviews)); "Middle and Upper management is less than worthless." ((in 56 reviews)); "grade caps; offer no bonuses; and extend minimal salary increases irrespective of outstanding and above and beyond performance evaluations." ((in 49 reviews))

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SAIC

SAIC Support Desk/Help Desk Associate reviews

4.2

76% would recommend to a friend

(37 total reviews)

Jim Reagan

Not enough data to show CEO approval

81% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Work/Life balance

3.6

Senior management

3.5

Culture & values

Support Desk/Help Desk Associate employees have rated SAIC with 4.2 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Support Desk/Help Desk Associate professionals have an excellent working experience there. SAIC is rated in line with the average (within 1 standard deviation) by Support Desk/Help Desk Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

37 reviews

4.0

May 3, 2022

ECSC Tier I

It help desk

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule Floating holidays Fair pay

Cons

Multiple computers for those working remotely

SAIC Response

Thank you for taking the time to leave a review! We're glad you have a positive experience!

2.0

Mar 21, 2022

Help Desk Analyst

Help desk analyst

Recommend

CEO approval

Business Outlook

Pros

The position is currently remote, I do get Paid Time Off

Cons

Lateral/Upward movement is difficult. Feel very stuck in my role

SAIC Response

Thank you for taking the time to leave an honest review. We would like to continue this conversation and learn more about your working environment. Please contact us at SAICCommunications@saic.com.

3.0

Mar 18, 2022

Flexible

Help desk analyst

Recommend

CEO approval

Business Outlook

Pros

Very flexible. Up, down, right, left advancement, Lots of opportunities

Cons

They don’t pick leaders for management they pick number crunchers.

SAIC Response

Thank you for taking the time to leave an honest review. Your feedback has been noted for further discussion among the Human Resources team.

Viewing 19 - 21 of 37 Reviews

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SAIC Support Desk/Help Desk Associate reviews

Ratings by category

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ECSC Tier I

Help Desk Analyst

Flexible

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