Is SAP Concur a good company to work for as a Client Support Analyst?

Client Support Analyst professionals working at SAP Concur have rated their employer with 2.9 out of 5 stars in 15 Glassdoor reviews. This is a lower than average score with the overall rating of SAP Concur employees being 3.7 out of 5 stars. Search open Client Support Analyst Jobs at SAP Concur now and start preparing for your job interview by browsing frequently asked Client Support Analyst interview questions at SAP Concur .

Does SAP Concur pay Client Support Analyst employees well?

Client Support Analyst professionals rate their compensation and benefits at SAP Concur with 2.7 out of 5 stars based on 15 anonymously submitted employee reviews. This is 33.8% worse than the company average rating for salary and benefits. Find out more about Client Support Analyst salaries at SAP Concur.

How happy are Client Support Analyst professionals working at SAP Concur?

48% of Client Support Analyst employees at SAP Concur would recommend their employer to a friend. This rating has decreased by 51% in the past 12 months. Client Support Analyst professionals have also rated SAP Concur with a 2.2 rating for work-life-balance, 2.3 rating for diversity and inclusion, 2.5 rating for culture and values and 2.4 rating for career opportunities.

What are the top reviewed jobs at SAP Concur?

Regional Sales Executive (45) , Sales Development Representative (SDR) (34) , Account Executive (32) , Senior Software Engineer (27) , Implementation Project Manager (21) , Auditor (18) , Market Development Representative (17) , Support Engineer (17) , Director (15) , Sales (15) , Software Engineer (15) , Software Developer (14) , CFE Consultant (13) , Project Manager (13) , Solutions Consultant (13)

What are the pros of working at SAP Concur according to real employee reviews?

"Good benefits (shares are good)" ((in 145 reviews)); "Great people and are very accommodating" ((in 131 reviews)); "Good work life balance usually" ((in 129 reviews)); "Good pay for call center" ((in 51 reviews)); "Great company culture and open" ((in 36 reviews))

What are the cons of working at SAP Concur according to real employee reviews?

"low salary offer; hard to get a promotion but keep adding tasks to your role" ((in 49 reviews)); "some manager could be unprofessional" ((in 33 reviews)); "Poor communication between leaders and a real disconnect with front line sales staff." ((in 15 reviews)); "Lots of layoffs." ((in 12 reviews)); "0 Focus on Career Development" ((in 10 reviews))

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SAP Concur

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SAP Concur Client Support Analyst reviews

2.9

48% would recommend to a friend

(15 total reviews)

Mike Eberhard

48% approve of CEO

28% positive business outlook

Ratings by category

2.7

Compensation and benefits

2.6

Senior management

2.5

Culture & values

2.4

Career opportunities

2.3

Diversity & inclusion

2.2

Work/Life balance

Client Support Analyst employees have rated SAP Concur with 2.9 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Client Support Analyst professionals have an average working experience there. SAP Concur is rated 25% below average by Client Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

15 reviews

5.0

Jul 13, 2015

Modern and Professional

Client support analyst i

Recommend

CEO approval

Business Outlook

Pros

Great people and free lunches. They are smart and put lots of care into picking just the right people to join their team/family. Benefits you'd expect from a good company. My start date has not come, so this is all I can say.

Cons

None that I can see so far.

5.0

Oct 10, 2014

Great benefits given on the first day!

Client support analyst i

Recommend

CEO approval

Business Outlook

Pros

Free breakfast first Monday of the month

Cons

New managers promoted from within need skills development

2.0

Jun 3, 2014

good at the beginning

Client support analyst i

Recommend

CEO approval

Business Outlook

Pros

Colleagues are usually kind, friendly and open minded

Cons

Management lacks perspective and professionalism. Dont manage change well at all. Communication is terrible in all levels. Used to be a really nice place long ago but since it is growing so fast now the human factor seems to be lost. It is turning into a company in which you are another number. Policies not clear. Benefits below average. Career path quite limited.

Viewing 13 - 15 of 15 Reviews

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SAP Concur Client Support Analyst reviews

Ratings by category

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Modern and Professional

Great benefits given on the first day!

good at the beginning

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