SAP Cloud Product Support Associate/Engineer reviews

I was a member of the Successfactors support team. A job which is known throughout SAP to be a nightmare and high stress . There is a Top down management model where there is no thought as to how the decisions they make will impact the work force add. They are so focused on stats and spreadsheets they are disconnected for the common work force. I was there for a few years and every year the workers survey results had no faith in management, extremely high stress which resulted in burnout's. No progression at all through the position. There is a very high turn over rate because of the issues above They lack experience due to the fact that they do not want to promote their employees for the work they do and people eventually leave...these people (if replaced )are replaced but college graduates which starts the cycle. They come in, train up, get good at the job and are doing the job of a senior engineer and don't get paid fairly, get burned out due to stress and workload, they leave. They leave for a better opportunity, better pay, and better work conditions elsewhere....then the cycle starts again. So if you value being included in management decisions, the chance to progress within a role getting compensated fairly for the work you do, and having an acceptable level of stress in your day to day job.... Successfactors isn't for you. Also if you want a good sports and social Club.. avoid the galway office. You really get nothing out of it for the amount you pay in.